Customer Service Data Entry
Resume:
Chicago,Illinois *****
*********@*******.***
Carole J. Adkins
Professional Career Summary: Twenty two-years of professional and technical experience in
accounts payable. Outstanding performance in timely payment of debts, training of data entry
operators, and customer service. Medical Biller, Insurance verification and recertification.
Professional Experience:
Care Companion/Register/Part time
Mount Sinai Hospital
15th and California Street, Chicago IL 60607 October 23, 2007-present
I provide direct supervision and companionship to patients as a safety measure to prevent non-
suicidal patients from harming themselves. Some of my duties are, setting up meal trays,
assistance to the bathroom, preventing the patient from pulling out their tubes, and oxygen,
reading and talking with the patients, accompanying patient for various tests, walking with the
patients.
Hugh D. Russell, MD.
8501 South cottage Grove Ste 21
Chicago Ill 60619 November 8, 2004-2007
Principal Medical and Office Billing Assistant
Insurance Billing/Collection of office payments
Schedule patient appointments
Provide proper authorization and referrals for patients
Supplying the doctor with benefit printouts and sending claims to
Appropriate recipients for billing purposes
Maintain clerical duties in the office
Prepare labs to be sent out
Data Entry
Department Of The Treasury-Financial Management Service
536 South Clark Street, Chicago IL 60610
November 1977-January 2000
Accounting Technician
Maintained accounts payable for the Chicago Regional Financial Center with operational
expenses in excess of $3 million dollars.
Independently reviewed all invoices and executed automated vendor payments for goods and
services, airline invoices, travel reimbursements and reimbursable work authorizations.
Resolved discrepancies with federal and private sector customers.
Facilitated training on the payment system(Electronic Certification System).
Northern Trust Bank-50 South La Salle Street Chicago IL 60603
June 1974-1977
Balance Information Clerk
Performed debit and credit adjustments to customer accounts
Experienced in data entry on IBM compatible computer.
Performed various aspects of the Food Stamp Redemption Process
Performed accounting balancing functions as well as account proofing.
Accomplishments:
Outstanding performance awards for ten consecutive years. Three Special Act Awards for quality
service.
No late charges or penalties for five consecutive years on a budget in the access of $15 million.
Assisted on the help desk and solved problems related to payment transmissions for The US
Treasury Department.
Skills:
Word, Excel, Real Med Clearing House Software for medical billing, processing travel vouchers
for the employees, Chicago Treasury Department. ERMA(electronic referrals application for the
medical office.
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