Manager Management

Lalmohan Chatterjee

Contact: +91-981*******; Email: ******************@*****.***

Suruchi Apartments, Flat No-84 Plot No-31, Sec-10 Dwarka New Delhi, Pin:

110075

IT Management Profile

Skill Summary:

< CCNA & ITIL VMware Certified professional with 16+ years of versatile

experience in Remote Infrastructure Management (RIM), IT Service

Delivery & Support, Networking and Data Center Architecture and

Implementation.

< Currently functioning as Manager Service Delivery & Solution Architect

with HCL Technologies Ltd.

< Well versed in Virtualization & Cloud Computing including installation &

configuration of ESXi, vCenter Server components, deployment, management

& migration virtual machines, managing user access VMware

infrastructure.

< Skilled in usage of center Server, VMware sphere Update Manager and

vCenter Server.

< Proven ability in optimizing resource utilization and management of day

to day project activities in compliance to delivery schedules.

< Efficient Team Leader & Player, combining communication, interpersonal &

problem solving skills with analytical, decision making and leadership

capabilities to enhance organizational objectives.

Core Competencies:

< Global ITS Delivery & Solution Architecture

< Consultancy & Implementation of Cloud Computing (VMware)

< Budgeting & Cost Control

< IT Infrastructure Solutions Management

< Enterprise IT Security

< Designing DR & BCP Solutions

< Design & Implementation of Data Center/ Networking/ Call Center

< Virtualization Solutions

< Remote Infrastructure Management

< ITIL Process &Implementation

< Pre-sales, RFP, and BOM & Solution Document

< Capacity & Business continuity Planning

Professional Experience

HCL TECHNOLOGIES LTD Jan 2006 till date

Manager Service Delivery & Solution Architect

Projects:

E-Governance Mission Mode Project (MMP) Crime & Criminal Tracking Network &

Systems for Assam Police, Oct 2012 till date

Role:

< Involved in management of data center servers, database server,

application server and web server.

< Automate Tape Library (ATL) for data center with backup software.

< Coordinate activities related to portal server, EMS, Directory, test &

development server.

< Install Core Application Software (CAS).

Designing of Data Center and Implementation

DR Site Installation

Role:

SAN - Storage Area Network, Software for Data Center:

< Manage RDBMS Licenses, Enterprise Management System (EMS), Server

Operating Systems, Antivirus Software for Servers and Email Security

Software

Fiber Cabling & Network Items for Data Center

< Involved in routing using separate IP scheme to terminate aggregated

bandwidth from SWAN and VPN over broadband network.

< Managed Core Switch L3 Gigabit 48 port, Network Rack 42U, Patch Panel 24

Ports CAT6, CAT6 Cable, Patch Cord and UTM Firewall with VPN & IPS.

UP-R-APDRP for UPPCL, MVVNL, PuVVNL, DVVNL and PVVNL

Role:

< Involved in designing of infrastructure across zones like Secure Core

Zone, DMZ or Internet Zone, Militarized Zone, DC LAN Zone and DC DR

link.

< Managed datacenter servers, database server, application server, web

server, Automated Tape Library (ATL) for Data Center with backup

software

< Coordinated testing & development of various servers.

Contact Centre & Voice - Contact Centre [inbound/ outbound]

Role:

< Managed Voice Gateway, IP based Interactive Voice Responder, ASR & TTS,

Unified Communication Manager, ICM, User IP Phones, Headsets and Agent

Desktop.

< Focused on Fax Server, E-Mail Server, Unity Connections, Work Force

Manager, Voice Recording and Service Monitor.

PCS Aug 2003 - Dec 2005

Manager Implementation

Job Profile:

< Managed a team of 20 fields & 2 TRC engineers in network support across

North region including installation & maintenance of network on WAN &

LAN.

< Coordinated IT operations with regards to IT infrastructure/ set-up and

data centre.

< Involved in design & implementation LAN, WAN with Novell Netware4.XX;

configuration & maintenance with TCP/IP, SNMP, HUBS, and switches.

< Installed, configured & maintained LAN with Netware 3.xx & 4.xx on

Ethernet & Token ring with UTP including installation & maintenance of

WINDOWS NT -4.0/2003 networks.

< Set up processes for Asset Management, Recovery Management, IMAC

Management and Service Delivery Management.

< Installed & Configured Windows NT/2003 as DHCP, WINS, RAS Server, MS

Exchange Server for email, FTP Server, IIS Server, MS-Proxy Server for

internet access with some sites restricted.

< Configured & managed WAN links, Cisco, Intel & Bay Routers, Radio

Modems, MUX's, 30+ leased 64 /128/512/2000 Kbps data & voice links

(VOIP) from VSNL & several ISDN Dialup connections as fallback to WAN

connected with Video Conferencing Equipment.

CMS COMPUTERS LTD Aug 2000 - July2003

Sr. Network Support Engineer

Job Profile:

< Involved in installation & configuration of Windows NT/2003 as DHCP,

WINS, RAS Server, MS Exchange Server for email, FTP Server, IIS Server,

MS-Proxy Server.

< Configured & managed WAN links, which includes Cisco, Intel & Bay

Routers, Radio Modems, MUX's, 30+ leased 64 /128/512/2000 Kbps data &

voice links (VOIP) from VSNL & several ISDN Dialup connections as

fallback to WAN, connected with Video Conferencing Equipment

< Focused on networking, WAN technologies including Internet routing,

TCP/IP, MPLS and Voice Service.

< Designed & Implemented RIPV2, ISIS, EIGRP, BGP and OSPF, MPLS based

networks for global & domestic customers.

< Worked on Cisco routers (12000GSR, 7200, 3800, 3600, 2800, 2600, 1750,

1600, 700, 800), Cisco switches (6500, 5500, 4000, 2948G-L3, 2900,

1900),

< Maintained updated knowledge of network security devices like Cisco PIX

firewall, Checkpoint firewall, Cisco IOS firewall feature set (IDS),

NAT/VPN tunneling, GRE/IP Sec Tunnels.

< Ensured compliance to project delivery schedules and other SLA

parameters.

Past Assignments

FUJITSU ICIM

After Sales Support, Aug 1996 - Jul 2000

PHILIPS BIO-MEDICAL

Trainee - After Sales Support (Medical Equipment's), Aug 1985 - Jun 1996

Academics

< BCA, IBME, 2003

Certifications/ Trainings

< CCNA

< ITIL Foundation Certified

< Internal Audit Exam

< P Trainings for PMP Certification

< VMware VCP510

IT Forte

< Networking: LAN/WAN design and architecture, TCP/IP, Ethernet, Web

Services, VPN, Network troubleshooting, Physical network (switch and

router) maintenance and firmware upgrades, Load Balancing.

< Operating Systems: Windows (2003, 2008) - 32 and 64 bit Platform;

Windows (XP, Vista, Win 7) - 32 and 64 bit Platform; Exchange Server

< Applications/Tools/Database: MS Office, Open Office, MS Visio, MS

Project, Internet Scanner Software (ISS), VNC, Zone Alarm, Wire Shark,

Mozilla Thunderbird Mail Client, FileZilla Client, Oracle 9i and 10G

Personal Details

< Date of Birth: 10th November 1967

< Reference Available on Request

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