Customer Service Field

GARY ABAJIAN

310-***-**** ****.********@*****.***

***** ****** ****** **

Temecula, CA 92592

Seeking a position of Field Service Administrator in the Construction Sector. Excellent professional

a tti tude and personality to manage projects independently and as a team member.

S UM MARY OF SKILLS

• Excellent problem solving and analytical skills

• Proficient in M icrosoft office tools such as Word, PowerPoint, Project and Excel

• Efficient project management and organizational skills

• Good communication and wri ting skills

• Open minded and able to manage complex projects and environment

CAREER H ISTORY

2006 - Present

T win Peaks I nc ., L IC, NY, Field Operations

Supervisor

Responsible for complex projects in the organization. Daily activities include dispatching 30 field service

employees, t roubleshooting problems, verifying timely pick up of all materials/cylinders, ensuring city and

s tate codes/guidelines are in compliance, using a nuclear gauge to make sure compacted material is up to

city or state regulations, and reporting. Excel for completing projects on t ime and with quality. Available

on call 24/7 to support field service issues and maintained continuous contact with the clients on as

needed basis. Assured that field service technicians’ certifications are up to date with skills that are

current to fit customer requirements and schedule appropriate tests as needed. Support field technicians’

schedules and coordinate activities. Major jobs include:

• JFK Airport - Refurbished concrete and compacted 18-24” of asphalt in layers of 4-5” as to Port

A uthority regulations to create 7 new runway/taxiways.

• Re-Beautification of City Island - Renovated Entire Island - including all streets, public parks,

schoolyards. Tested both soil and asphalt compositions to ensure compliance with city regulations.

• Counties of Jamaica/Hollis - Oversaw the completion of all house connections, fire hydrants, water

mains, storm sewers, and main sewer lines in both counties. Completed all test necessary for city

regulations.

2003 - 2006

Lexington Capital, Bayside, Senior Loan Office

A dvised potential clients of available offers and programs best suited for their needs. Analyzed applicants’

f inancial status, credit and property evolution to determine feasibility of granting loans. Reviewed loan

agreements to ensure that they are complete and accurate. Structured closing documents and computed

payment schedules. Other responsibilities include handling customer service calls and managing 10

j unior loan officers.

EDUCAT ION

University of Phoenix, Pursuing Bachelor of Ar ts in Construction Management, Present

A+ Certification, Orion Technology, NYC, NY, 2004

CERT I F ICAT IONS

• ACI Concrete Field Testing Technician #01149620

• ACI Aggregate Testing Technician #01149620

• Nuclear Gauge Certification

• Department of Design and Construction (NY) DDC-C-2010-18-QAQS

• OSHA 10HR Construction Safety and Health 12-002******

• Nicet Level 1 (concrete, soil, asphalt) pending retest (1 element needed)

• Nicet Level 2 (concrete, soil, asphalt) pending retest (9 elements needed)

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