Human Resources Customer Service

Dailin Chaviano

**** ** * *******

Miami

FL ****4

Cell: 786-***-****

********.******@*****.***

PROFILE

Maximal receptionist experience and gaining more necessary

skills rapidly. Great customer service skills, and ability

to communicate with clients in a courteous manner.

Excellent verbal, writing, and computer skills. Vast

knowledge in Microsoft Word, Excel, and Power Point.

Greatly motivated to advance in the work place, and work

with other people.

EDUCATION

Feb 2008 - October 2010 Professional Training Center

Miami, Fl

Graduated from Ultrasound Technician

Sep 2007 - Feb 2008 Miami Dade College

Miami, fl

English (5th Level)

Oct 2005 - June 2006 Florida National College

Miami, Fl

English (4th Level)

Sept 2001 - June 2006 Politecnico "5 De Septiembre"

Cienfuegos, Cuba

Informatics (Computers Technician)

WORK HISTORY

Oct 2011 - Present Quality Monitor And Human Resources

Nation's Home Health Agency

Miami, Fl

Responsibilities ? Check all

patients chart's documents

?

Check all skilled nurse's notes

? Keep

all employee's files up to date

? Do

monthly case conferences of patients

?

Answer phone calls

? Fax

patient's information to doctor's

office

Aug 2011 - Sep 2011 Sales Representative

Global Dental Products

Miami, Fl

Responsibilities

?

Enter Products to the computer

?

Check on-line store and new orders

?

Handle multi-lines phone

?

Take Customers orders by phone

Oct 2008 - April 2011 Clerical Support

Nation's Best Care Home Health

Miami, Fl

Responsibilities

?

Handle multi-line phone

?

Human Resources Assistant

?

Medical Record (Filing Patient's Chart)

?

Call Doctor's Offices if necessary

March 2007 - Sept 2008 Receptionist and assistant manager

Kendall Advanced Life Imaging d/b/a

Medical Digital Diagnostic

Miami, Fl

Responsibilities

. Greet patients

. Handle multi-line phone

. Scheduling

. Filing patients charts

. Answer all patient questions and

inquiries

February 2006 - March 2007 Front Desk Receptionist

Health Med Home Care

Responsibilities

. Answer and transfer phone calls

. Take messages

. Send and receive mail and packages

. Human Resources Assistant

. Medical Records Assistant

. Failing Patients Charts

Oct 2005 - Feb 2006 - Dolphin Mall

Churro Mania

Responsibilities

. Cashier

SKILLS

. Speak fluent English and Spanish

. Use and application of personal computers

. Strong interpersonal skills

REFERENCES

Available upon

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