Information Technology Quality Assurance
Resume:
RICARDO PORRAS
Information Technology Professional
P.O. Box 2208 E-Mail: **************@*****.***
Hawthorne, CA 90251
OBJECTIVE
A high-level position within the information technology field which offers challenge, responsibility, and the
opportunity for continued career growth.
HIGHLIGHTS OF QUALIFICATIONS
● Has several years of top, diversified experience
● Strong background in many areas including system administration, network administration, system
installation and configuration, upgrade coordination, system testing and troubleshooting, vendor
procurement, technical user support, quality assurance, and client relations.
● Hard working, driven, and dedicated, while highly-experienced in all aspects of information technology
work, and thoroughly familiar with IT products, practices, standards, and protocols.
● Has worked in various environments, and is proven in ensuring that all systems run smoothly and
efficiently, and consistently meet all organizational and project parameters.
● Well-versed in the installation, configuration, upgrading, troubleshooting, and maintenance of computer
systems, networks, and peripheral products.
● Adept in the selection and implementation of new applications, and in providing the highest levels of
technical user to support to a diverse user population.
● Excellent organizational, communication, analytical, and people skills.
● Bilingual, speaking English and Spanish fluently.
EDUCATION
UNIVERSITY OF PHOENIX (Information Technology Networking & Telecommunications), Torrance, California
Bachelor of Science in Information Technology, 2011.
UNIVERSITY OF PHOENIX (Information Technology Networking), Torrance, California
Certificate of Completion – Learning Teams, 2010.
UNIVERSITY OF PHOENIX, Torrance, California
Associate of Arts in Information Technology Networking, 2009.
PROFESSIONAL EXPERIENCE
METROLIGHT, INC.. City of Commerce, California
U.S. Logistics & Operations Leader (2012-Present)
Responsible for managing day to day logistics operations scheduling loads and deliveries, facilitating customs
clearances, ballast configuration, inventory management and forecasting, maintaining shipping schedules,
overseeing contractors, and handling a wide variety of special projects.
Has managed daily logistics operations which have run smoothly and efficiently, while consistently meeting
all organizational and project expectations.
During tenure with firm, has also provided information technology services and support, including system
installation and configuration, system testing and troubleshooting, and other IT-related functions.
INDEPENDENT CONSULTING WORK, Los Angeles, California
Freelance IT Consultant (2004-Present)
Has handled various consulting assignments during this period. Responsible for consulting with clients
regarding their needs, developing IT solutions, network design and testing, system installation, configuration
work, system maintenance and repair, overseeing system upgrades, running system backups, system testing
and troubleshooting, providing technical user support, and client relations..
Provides a myriad of IT services and support, and works with a diverse clientele.
Works with desktops, laptops, printers, scanners, wireless access points, routers, modems, hubs, switches,
VoIP equipment, and other peripheral products.
YUSEN LOGISTICS, Carson, California
Warehouse Manager/Supervisor (2011-2012)
Responsible for directing warehousing operations, staff training and supervision, workflow coordination, staff
evaluation, resolving account discrepancies and delivery issues, and all aspects of client relations. Also
involved in providing for various IT issues.
Handled computer system troubleshooting, as well as technical user support.
Facilitated various software upgrades.
SONY ELECTRONICS, INC., Carson, California
Retail Receiving/Shipping Supervisor/Manager (2000-2008)
Responsible for overseeing logistics operations, staff training and development, key staff recruitment,
overseeing shipment coordination, conducting dock audits, safety compliance, coordinating equipment
maintenance, and other managerial functions.
In addition to logistics duties, also set up and maintained computer systems and printers.
Also trained personnel on SAP computer system.
PJ COMPANY, Rancho Dominguez, California
Purchasing Administrator (2000-2001)
Responsible for overseeing purchasing functions, forecasting inventory, preparing inventory and production
reports, coordinating monthly and quarterly physical inventories, conducting internal audits, working with
vendors, maintaining purchasing records, and other functions.
Ensured efficient and productive purchasing operations.
Saw that all vendors consistently met their obligations.
TEK SYSTEMS, Laguna Hills, California
RF Technician (1999-2000)
Responsible for testing cellular frequencies, performing drive testing, conducting baseline tests, adding
carriers to sites, and other related assignments.
Handled all aspects of testing, and ensured that products met with all specifications.
Worked extensively with Nortel Networks and Lucent Technologies products.
TECHNICAL KNOWLEDGE & EXPERTISE
Windows 3.1, 95, 98, 2000, XP, Vista, Windows 7, Windows 8, Windows NT, Word, Excel, Access,
PowerPoint, Outlook, Web Design, Databases, and Firewalls.
Dreamweaver, Unix, Linux, DNS, DHCP, and CSS.
Communication/Network Protocols: TCP/IP, MobileIP, VoIP, 802.11.
REFERENCES
Available upon request
Contact this candidate