Customer Service Quality

**-** ****** ******* ********** APT.*F CORONA NY *1368

646-***-**** (********@*****.***

TONNY VICTOR ADDY

objective

To obtain a challenging position where my diverse knowledge, experience and

proficiency in customer service will be utilized to provide quality service

to individuals and the community at large.

SUMMARY OF QUALIFICATIONS

Knowledge of restaurant/hotel business; Superior communicational skills

Experience in handling cash register; Good customer relations background

Experienced bartender and waiter

Work of experiencE

GIFTANCO New York, NY 2007-Current

Bartender

. Responsible for cash register with an excellent close, error-free

record

. Cleaned and take requisition at the end of my shift

. Created and introduced new signature beverage and cocktail drinks

. Provide and direct guest to interesting places to visit in the city

GHANA POSTAL SERVICE Accra, GHANA 2004-2007

Mailroom Clerk

. Accurately filed and delivered mail to all company department.

. Computed amount of postage required for outgoing mall and

classification.

. Handle cash register and provide customer service.

SADISCO HOTEL Accra, GHANA 1995-2004

Waiter/Cashier

. Took orders and served restaurant patrons and assisted at the cash

register.

. Created "NAME YOUR DRINK NIGHT " theme including food and games which

doubled the number of customers on typically slow nights.

education

Humanities Major, HOLY TRINTY COLLEGE Accra, Ghana Graduated 1992

Extracurricular activities

Volleyball; Promoting of parties and events

REFERENCES

Furnished Upon Request

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