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Customer Service Administrative Assistant

Location:
Coralville, IA, 52241
Posted:
May 07, 2013

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Resume:

Victoria New

**** ***** *****, #***

Coralville, IA 52241

515-***-****

abuc42@r.postjobfree.com

OBJECTIVE

Seeking an energetic, professional business environment that will allow m e to apply skills learned through education and experience in

psychology, business administration, and human relations.

EMPLOYMENT

October 2012 – Present

Administrative Assistant, Lantz-Boggio Architects, Greenwood Village, CO

Filling role of Office Manager/ Executive Assistant during interim period between hires (January 2013-Present)

Manage scheduling of all internal and out of office meetings, correspondence, travel, expense reports, conference calls

and calendar management

Arrange orientation, space, and supplies for new hires

Answer all incoming calls and transfer appropriately

General administrative duties including filing, invoicing, billing, consolidate credit card statements, editing and revising

documents

Maintain vendor relationships

Maintain office equipment and office supplies

Assist the Marketing, Accounting and Interior Design departments

Develop and distribute m eeting minutes

Compose AIA contracts and proposals

Create and implement new office documents and processes

July 2009 – July 2012

Parking Coordinator, University of Iowa, Iowa City, IA

Supervised 100+ cashiers

Responsible for driving company van

Responsible for counting money and bank deposits

Employee training

Customer service and problem solving related to parking issues

Data entry

Running Financial Reports

Revising Schedules

November 2008 – July 2009

Parking Cashier, University of Iowa, Iowa City, IA

Responsible for collecting parking fees

Responsible for closing and opening cash register

Customer service

Research Assistant, University of Iowa Spatial Perception & M emory Lab, Iowa City, IA December 2011- August 2012

Recruiting and Scheduling of Test Participants

Running programmed experiments using structured test procedures

Data entry and relevant research

Administrative duties including processing consent forms, filing, photocopying, organization of newsletters, mailing, etc.

Presenting projects

Social and Behavioral IRB-02 Certification

May 2008 – November 2008

Caterer, University of Iowa, Iowa City

Cater events including University and Alumni functions, weddings, etc.

Sales Associate, JC Penney, Portland, M E & Coralville, IA Holiday 2007 & Summer 2009

Sales Associate, duties including promoting m erchandise and credit accounts, providing excellent customer service, arranging displays,

telephone customer service, and customer purchase transactions involving cash, debit and credit cards.

Waitress/ Hostess, Buford’s Steakhouse and BBQ, Fort Dodge, IA December 2005- September 2008

Seating, order placement, serving, cashier duties

Trained new employees

Managed large events for holidays and special occasions

Restaurant opening and closing activities

EDUCATION

University of Iowa, Iowa City, Iowa Bachelor of Arts May 2012

Major: Psychology

Minors: Business Administration and Human Relations

Fort Dodge Senior High, Fort Dodge, Iowa High School Diploma May 2007

VOLUNTEER WORK

After School Volunteer, Iowa Children’s Museum, Coralville, IA August 2011 – December 2011

Responsibility for 25+ children at Roosevelt Elementary School coordinating, developing, and assisting in engaging activities, and

promotion of educational skills and concepts.

May 2011 – August 2011

Patient Escort Volunteer, Mercy Hospital, Iowa City, IA

Escort patients within the hospital, assist with admissions and dismissals, and transportation of laboratory samples to and from hospital

departments.

SKILLS

Notary Public

Proficient with Microsoft Office Suite

Beginner with Creative Suite 6

Accurate accounting skills handling cash and credit transactions

Hardworking, dependable, trustworthy and sensible

Fast, enthusiastic learner with a Friendly Customer Service Attitude



Contact this candidate