Customer Service Administrative Assistant
Resume:
ERIKA HILL
*************@*****.***
OBJECTIVE
Seeking a position that is comparable to my education and background experience.
EDUCATION
Cuyahoga Community College (Eastern Campus)
Business Management GPA 2.6
Intro to business, Financial Accounting, Managerial Accounting, Principles of
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Management, Human Resources and Advanced HR, Organizational Behavior, Business
Strategies, Office Management, Marketing, Micro and Macro Economics, and Business
Law
Jane Addams Business Careers Center
Business Administration and Management
Business and Accounting Student GPA 3.0
Typing, Microsoft Office (Word, PowerPoint, Excel), Customer Service
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WORK EXPERIENCE
CVS Caremark
Data Entry March 2013-Current
● Routed calls, customer services, excel spreadsheets. outbound calls, entering
data and updating members accounts.
Ms. Dee Enterprise LLC
Administrative Assistant January 2013-March 2013
● Filing clients paperwork into filing cabinet, entering in clients tax data into
Drake software, answering multi-line phones, greeting clients as they come
into the tax office, and making copies of clients tax information
Jackson Hewitt Tax Services
Tax Preparer January 2011-April 2013
● Filing clients paperwork into filing cabinet, entering in clients tax data into
Profiler software, answering multi-line phones, greeting clients as they come
into the tax office, and making copies of clients tax information
Educational Assistive Technology LLC
Assistant September 2012- December 2012
● Filing paperwork in folders for each clients and filing folders in file cabinet,
making spreadsheets on Microsoft Excel for clients that shows how much
progress that have shown, creating bar graphs to label clients progress, and
assisting occupational therapist with educating children with disabilities.
Ritrama
Administrative Assistant September 2012- December 2012
● Filing accounts payable and accounts receivable paperwork, answering multi-
line phones, entering in invoice data for accounts payable, matching accounts
payable date of paid with check numbers, greeting customers as they walk
through the door, making copies, sorting mail, and matching invoices and
packing slips,
Circle K
Sales Person August 2008-November 2012
● Cash handling register, balancing cash drawer, greeting customers, stocking
shelves, counting and checking inventory, answering store phone, and
resolving customer service issues,
Burger King
Crew September 2006-January 2010
● Cash handling register, greeting customers, counting and stocking inventory,
and preparing food
Youth Employment Opportunity
Clerical June 2006-August 2006
Preparing spreadsheets on Microsoft Excel, filing employee time sheets and
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personal records, making sure all payroll information was accurate and
correct, and answering phones
Contact this candidate