Customer Service High School

Derrick M. Coley

Phone: 253-***-****

Email: **********@*****.***

. TRANSPORTATION

. Class "A" CDL, Doubles and Triples, Tankers, Hazmat, #COLEYDM212PP

. Check vehicles to ensure that mechanical, safety, and emergency

equipment is in good working order.

. Maneuver trucks into loading or unloading positions, following signals

from loading crew and checking that vehicle and loading equipment are

properly positioned.

. Collect delivery instructions from appropriate sources, verifying

instructions and routes

. Maintain logs of working hours or of vehicle service or repair status,

following applicable state and federal regulations.

. Secure cargo for transport, using ropes, blocks, chain, binders, or

covers.

. Obey traffic laws and follow established traffic and transportation

procedures.

. Load and unload trucks, vans, or automobiles.

. Read maps and follow written or verbal geographic directions.

. Inspect product load for accuracy and safely move it around the

warehouse or facility to ensure timely and complete delivery.

. Take actions to avoid potential hazards or obstructions, such as

utility lines, other equipment, other workers, or falling objects.

. Deliver merchandise and collect payment.

. Move freight, stock, or other materials to and from storage or

production areas, loading docks, delivery vehicles, ships, or

containers, by hand or using trucks, tractors, or other equipment.

. Carry needed tools or supplies from storage or trucks and return them

after use.

. Lift raw materials, finished products, and packed items, manually or

using hoists.

. Unload and sort items collected along delivery routes.

. Sort items to be delivered according to the delivery route.

. Check with home offices after completed deliveries, in order to

confirm deliveries and collections and to receive instructions for

other deliveries.

. Clean and maintain supplies, tools, equipment, and storage areas in

order to ensure compliance with safety regulations.

. Lubricate machinery, vehicles, or equipment or perform minor repairs

or adjustments, using hand tools.

. Examine shipment contents and compare with records such as manifests,

invoices, or orders to verify accuracy.

. Prepare documents, such as work orders, bills of lading, or shipping

orders, to route materials.

. Report vehicle defects, accidents, traffic violations, or damage to

the vehicles.

Derrick M. Coley

Phone: 253-***-****

Email: **********@*****.***

. Customer Service

. Present bills and receipts and collect payments for goods delivered or

loaded.

. Inform regular customers of new products or services and price

changes.

. Listen to and resolve customers' complaints regarding products or

services.

. Report delays, accidents, or other traffic and transportation

situations to bases or other vehicles, using telephones or mobile two-

way radios.

. Read work orders or receive oral instructions to determine work

assignments or material or equipment needs.

. Receive messages or materials to be delivered, and information on

recipients, such as names, addresses, telephone numbers, and delivery

instructions, communicated via telephone, two-way radio, or in person.

Education

Spanaway Lake High School: 1305 168th St. E. Spanaway, WA. 98387 (253)683-

5600

Peirce College-Fort Steilacoom: 9401 Farwest Dr. SW. Lakewood, WA. 98498

253-***-****. GED + 3 Quarters Environmental Science Studies.

Commercial Driver School: 11000 34th Ave. S. Lakewood, WA. 98499 (253)983-

0200

160 hrs. Class "A" Commercial Driver Training, Doubles and Triples,

Tanders, Hazmat.

References

Kathy Dwyer: 425-***-****

Derek Duryea: 206-***-****

Dave Holmgren: 253-***-****

Contact this candidate