Customer Service/Sales Associate
Resume:
Detria Brianna Swanson
Columbus, Ga. 31903
*************@*****.***
Objective: I am seeking employment in a professional environment, which will give me an opportunity to make use of my communication and interpersonal skills. I look forward to gaining additional experience in customer service/retail industry. Exhibits a high level of professionalism. Strong relationship-building skills and results-oriented approach will make myself an asset to any employer looking for rare talent. Listens to customer requirements and recommend a solution.
Experience Summary:
44 wpm
Excellent customer service skills
Opening and closing cash registers, Cash/Credit Card transactions, Greeting customers, Very Friendly attitude, Hardworker, Dependable, Great Personality towards people.
Effective communication and inter-personal skills
Professional Experience:
Call Center Agent, January 2013 to Present
Road America, Columbus, Georgia
Assist customers with any questions they might have
Help to assist customers with any disablements
Transfer urgent calls to the required department quick and accurately
Excellent multi-tasking skills
Self motivated and able to work independently
Any calls that become disconnected, immediately call customer back
Sent e-mails to supervisor/team lead whom provided feedback on performance and attendance.
Waitress, September 2009 to Present
Country’s Barbecue, Georgia
Handle general questions and complaints
Checking with customers to make sure they are enjoying their service, meals, and correct any problems.
Ability to communicate under various situations
Cleans tables or counters
Serve food/beverages to patrons
Use computers to enter, access, or retrieve data
Provide customer service
Collect Payments from customers
Sales Associate, October 2012 to January 26, 2013
TJ Maxx Clothing Store
Greeted customer with a smile
Helped customers find the accessories/shoes/clothing they came for along with the sizes they needed.
Build and maintain customer relationships
Helped assist with the Fitting Room
Process customer transactions and maintained cash drawer
Ensured storefront looked presentable and pleasing to customers
Offered the TJ Maxx Reward Card.
Education:
August 2004 to May 2008, Alabama
High School Diploma, Obtained
GPA, 4.0
May 2009 to May 2010, Alabama
General Studies
GPA, 3.5
May 2013
Enrolling for RN Program
Skills
Fast Typing-44 wpm
Knowledge of Word and Excel. Able to adapt to new software quickly.
Math Skills
References
Trey Bullock, Former General Manager
Branon Killibrew, Manager
Contact this candidate