Professional in Human Resources (PHR)

KAREN J. MUNCH, PHR

***** ****** ****** **. ************, VA 23838 804-***-**** *********@*******.***

Areas of Expertise

EMPLOYEE RELATIONS * ORGANIZATIONAL DEVELOPMENT * STAFFING REQUIREMENTS * EMPLOYMENT

LAW * Training and Development * HR Policy and Design * Safety and Risk Management * Team Building

Operations Management * Full Life Cycle Recruitment

Professional Experience

Lehnst & Associates, Management Recruiters of Iowa City – Richmond, va

A contingency search firm specializing in executive placement in the Agriculture industry

Executive Recruiter, Contract Position, 2/2013 to Present

Full Life Cycle Recruitment

Obtain defined job offers from hiring managers with detailed job descriptions and skill requirements

Identify viable candidates through various sources including databases, social media, directories, contact

lists, leads, and personal networking

Direct the hiring process with each candidate from first point of contact to acceptance of job offer

Conduct background checks and perform extensive reference verification

A Grace Place Adult Care Center – Richmond, va

Providing programs to meet the needs of intellectually and developmentally disabled adults in a supportive

environment.

Human Resource Manager, 3/12 to 2/2013

Manage HR functions for a non profit organization serving intellectually disabled individuals throughout the greater Richmond area.

Supervise strategic staffing plans, compensation, benefits, training and development, and employee relations. Plan, develop, and evaluate

human resource related initiatives that support organizational strategic goals. Administer health and welfare plans. Oversight for payroll

processing and compliance.

Key Responsibilities:

Consult and advise managers on a wide variety of sensitive personnel issues (e.g. discipline, hiring, promotions, return to work, etc.)

for the purpose of assisting in effective decision making.

Ensure compliance with all regulatory and governing bodies (e.g. Medicaid/DMAS, licensing boards, and relative employment laws.)

Coordinate the recruitment process; advertising vacancies, screening applicants, conducting interviews, making recommendation for

hire, overseeing new hire orientation and training.

Investigate grievances and/or complaints from employees such as sexual harassment, discrimination, employee disagreements and

other issues in order to maintain a healthy and positive work environment.

Create organizational development and employee training programs.

Maintain a strong, functioning risk management committee focused on managing and reducing risk to employees, clients, and property.

Dominion Youth Services – Richmond, va

2

Providing programs to meet the needs of at risk youth across Virginia.

Human Resource and Benefits Administrator, 6/11 to 12/11

Responsible for administering employee health, welfare, and retirement plans company wide. Liaison between employees and insurance

providers to resolve benefit related problems and ensure effective utilization of plans. Perform other HR generalist duties such as Recruiting,

New Hire Orientation and Training, OSHA recordkeeping, Unemployment inquiries and responses, and all other HR functions.

Key Responsibilities:

Administer health and welfare plans on a day to day basis including enrollments and terminations, accurate record keeping, and the

timely administration of Cobra.

Ensure compliance with all regulatory and governing bodies (i.e., Medicaid/DMAS, licensing boards, and relative employment laws.)

Develop and provide training for the various programs within the company, including Diversity, Mutual Respect, and Ethics.

Ensure employee understanding of benefit programs and resolve employee complaints related to health and welfare plans.

Respond to state unemployment claims determining appropriate strategies and responses based on each individual situation.

Perform recruitment activities company wide.

Oversee integrity of data in HRIS and the confidentiality of employee records and personnel files.

National Nurses service, inc Richmond, VA

Staffing office providing medical personnel to state and private medical facilities across the state of Virginia.

Director of Operations, 2006 to 2009

Responsible for all aspects of management and growth of two Virginia medical staffing offices. Oversight

responsibilities for:

Budget and expense control

Contract negotiation

Conflict Resolution/Associate Relations

Maximize revenues through targeted marketing strategies

Payroll processing for all Maryland and Virginia offices

MANAGEMENT RECRUITERS OF IOWA CITY Iowa City, IA

Executive Recruiter, 2004 to 2006

Kohl's Department Store Richmond, VA

Human Resource/Operations Manager, 1999 to 2004

MARSHALL’S DEPARTMENT STORE – Richmond, VA

Store Manager, 1991 to 1999

Education

university of richmond – richmond, va

Bachelor of Applied Studies, Human Resource Management, 2011

Summa cum Laude

Training and Certification

3

Certification:

Professional in Human Resources (PHR)

Affiliations:

Society for Human Resource Management (SHRM)

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