Customer Service High School

Cyla L. Weathersby

****************@*****.***

*** **** ******

Joppa, IL 62953

Cell:618-***-****

Home:618-***-****

Education

****-**** ***** **** ******

Joppa, IL

High School Diploma

2003-2012 Shawnee Community College

Ullin,IL

Degree In

Progress

Professional Experience

2003-2006 DORS-Donna Wright

Joppa,IL

Homemaker

. Light housekeeping

. Scheduling appointments

. Assisting the client with everyday living needs

2003-2006 DORS-Latroya Weathersby

Joppa,IL

Homemaker

. Light housekeeping

. Scheduling appointments

. Assisting the client with everyday living needs

2007-2007 Lynx Services

Paducah, KY

Customer Service Representatives for State Farm

. Computers and typing

. Filed glass claims from State Farm policy holders

. Continuous incoming phone calls__60+ calls per shift

. Scheduled appointments with the glass installers for the

policyholders

2007-2008 J.M. Walters & Inc.

Metropolis, IL

Receptionist

. Answered phones

. Work with computers (Microsoft Office)

. Typing, faxing, filing, and scanning

. Light office cleaning

. Managed FedEx and UPS shipments

. Provided assistance to clients / visitors

. Ran errands for the office

. Organized holiday fruit bags for local charities

2007-2008 Massac County Earnfare Courthouse

Metropolis, IL

Receptionist

. Answered phones

. Typing, faxing, and, filing

. Light office cleaning

2008-2009 Sun Media, Inc.

Brookport, IL

Receptionist

. Answered phones

. Typing, faxing, and filing

. Light office cleaning

May-July2010 Thoroughbred Research Inc.

Paducah, KY

Research Specialist

. Computer and Typing

. Continuous outbound phone calls__100+ calls per shift

July-August 2010 AmeriPlan USA

Joppa,IL

Sales and Recruiting

. Computer/Internet and Typing

. Continuous inbound and outbound calls 40+ calls per shift

August 2010-September 2011 Independent Real Estate Locator

Joppa, IL

Real Estate Locating

. Computer/Internet and Typing

. Uploading potential leads to the Real Investor Site

. Continuous inbound and outbound calls 25+ per day

April 2011-Present Charmness Healthcare Provider

Joppa,IL

Personal Aide

. Assisting client in everyday living needs

? Cleaning

? Washing clothes

? Cooking

? Medication

. Provide entertainment to the clients

? Going out to dinner

? Watching movies

? Doing nails

? Learning a new activities

Contact this candidate