Customer Service Engineer

SHAILESH TANNA

**** ****** ****** ****** ** ***** 720-***-**** **********@*****.***

OBJECTIVE: To obtain a challenging position that has room for growth, where I can utilize my education,

Maintenance technician, Production, Customer Service Engineer skills while attending Redstone

College.

EDUCATION/

CERTIFICATES: Advanced Electronic Technology, 6/2011 – 12/2012

Redstone College, Broomfield, CO

Completed 1980 hours, 50/50 hands-on/classroom training:

Airframe Units Powerplant Units

Metallic Structures Powerplant Systems

Composite Structures Turbine Engines & Operation

Gas and Electric Welding Reciprocating Engines

Hydraulic/Pneumatic Systems Fuel Metering & Lubrication Systems

Instrument/Nav Com Systems Propellers/Exhaust Systems

High School Diploma, Graduated 2011

James Madison High School, USA

Concentration: Math and Science

Electronics Certificate, Graduated 1991

GPN Engineering College, India

Instrumentation/Process Control Certificate, Graduated 1995

GPN Engineering College, India

SKILLS/

EXPERIENCE: Instrumentation Maintenance and Calibration: PH meter, TEMP controller, solenoid

Switch, thermostat, weighing scales and working on DCS system, PLC System

Instrument Installation: control valve, pressure gauge, temperature gauge, vacuum gauge, ball

valve and transmitter (4mili amp – 20 mili amp)

Pneumatic conveyance system operation

Soldering, wiring on control panel board, Harness on wire, check continuity of cable, telephone

cable work, installation of copper tube lines for pneumatic system

Familiar with Windows-based operating systems and Microsoft Office Suite

12 years working in Chemical Zone: PCL3 TMP, pigment dyestuff as an Instrumentation Eng

4 years working in Retail and Customer Service: order and maintain inventory, operate point of

sale systems, balance cashier banks, provide excellent customer service

EMPLOYMENT

HISTORY: SALES ASSOCIATE JUNE 2011- MAY2013

7 ELEVEN BROOM FIELD CO

Manager, June 2008 - June, 2011

Z-Tec, Troy AL

Sales Associate, Oct, 2007 - May, 2009

7-Eleven, Penfield, NY

Assistant Engineer, April 2000 - June, 2007

Saboro Organics India Ltd, sari gam India

Instrument Officer, June, 1995 - March, 2000

Jaysynth Dyestuff India Ltd, Vapi India

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