Project Quality

PRASHANT.B

**** ******* **

SOFTWARE QA ANALYST Mississauga, ON L4T 2T2

Cell: 416-***-****

Email: ***********@*****.***

SUMMARY

. Skilled Quality Assurance Professional with almost 4 yrs QA experience

in various sectors e.g., business development/startups, finance, Sales,

Service portals, Operations, Material Management, Human Resource,

Consignment and Billing systems.

. Proficient in GUI, Ad hoc, Positive, Negative, Smoke, Black Box,

Functional, Integration, System, Regression, Volume, Stress, User

Interface and UAT testing.

. Experience in WEB designing and good knowledge of Descriptive

Programming.

. Good understanding of Software Development Life Cycle (SDLC) and

Software Testing Life Cycle (STLC).

. Expertise of testing the application developed using various mobile

technologies including J2ME, Blackberry, Android, Symbian, .Net

Technology etc.

. Extensive experience in designing Test plan, Test scenarios, Complex

test cases, Test Execution Schedules, Test Execution Reports and Defect

Summary Reports for both manual and automated test environments.

. Thorough knowledge on HP Quick Test Professional (QTP), Win Runner,

Bugzilla, Quality Center and Load Runner.

. Good understanding of working on the applications developed for touch

screen phones.

. Having extensive knowledge in testing mobile technologies like GSM,

GPRS, WAP.

. Worked as Subject Matter Expert (SME) on Online Banking Application.

. Extensive experience in multi-tasking and completing multiple projects

successfully in short deadlines.

. Self-starter and team player with excellent communication, interpersonal

and mentoring skills with a good aptitude for learning.

. Profound experience in Unix Shell, SQL, PL/SQL scripting.

. Extensively involved in Back-end Testing using ORACLE/MS-SQL.

EDUCATION

. Masters in Computer Engineering from University of Windsor, Canada -

Dec 2010.

. Bachelors of Engineering in Information Technology from JNTU, India

- Apr 2009.

. Network Essentials (N+) from Jetking, India - October 2009.

. Diploma in Computer Applications from Daana Computer Education,

India - July 2004.

TECHNICAL CERTIFICATIONS

. Sun Certified Java Programmer - Feb 2007.

. Certified in 9 module program conducted by INFOSYS - Sep 2008.

AWARDS AND RECOGNITIONS

. Worked as Subject Matter Expert (SME) on Online Banking Domain.

. Received Employee of the Quarter award at NATCO, USA.

SKILLS

. Operating Systems: MS Windows 2000-2008\NT\XP\7, UNIX-AIX, HP-UX,

Solaris and Linux.

. Test Tools: Quality Centre 9.0/9.2/10.0, QTP9.2/10.0, Selenium IDE/RC

2.20.0, Load Runner 9.10, Win Runner 8.6, Bugzilla, Performance Center,

QA Load and Hp Site Scope.

. RDBMS: Oracle 7 to 11g, MS SQL Server 2000\2005, Access and Informix(5

to 9.4) and DB2.

. Tools: ERWIN, Toad, SQL Plus, Crystal Reports 8.5, WEBI, DESKI, Info-

View, Eclipse 3.2 and Net Beans, VSS

. Application Servers: BEA Web Logic 8.1, IBM Web Sphere 6.0 and Tomcat

5.x.

. Languages: C, C++, JAVA, J2EE, .NET, SQL, PL/SQL, Shell scripting,

JavaScript, XML, XSL and HTML.

. Packages: ERP-SAP, MS-Project, Adobe Photoshop, Adobe Illustrator and

MS-Office 2003.

. Mobile Emulators: Open Wave 7.0, Symbian and Win Wap 3.0.

. Internet Technologies: Servlets 2.4, JSP 2.0, EJB 3.0, Java Mail, JDBC

and Java Scripts.

PROFESSIONAL EXPERIENCE

Project: Rental Management System (Carpro System)

Period: May 2012 -Till Date

Role: Senior QA Analyst

Client: Discount Car and Truck Rentals, Toronto, Canada.

Description: CarPro Systems application provides the ideal solutions for

leasing, renting, fleet control and management functions. CarPro Systems

state-of-the-art automation and artificial intelligence maximizes profits

by optimizing fleet utilization and minimizing operational costs. It helps

to generate agreements, invoices, receipts and day to day update of the

fleet system.

Responsibilities:

. Involved in creating 4 Test Plans by incorporating Manual Testing

Objectives, Testing Environment, Workflows to be tested, Risks, Test

Scenarios, explanation about the Tools used, Schedules and Analysis,

Monitors and Presentation of results.

. Involved in Creating and Integrating Test Lab in Quality Center.

. Developed Test Scenarios, Test Scripts, 250 Test Cases and executed

Performance testing.

. Well versed in conducting different kinds of tests such as System

test, Integration test, Regression test, User Acceptance Test, Smoke

Test and Ad hoc Test .

. Created detailed periodic status reports for senior management to keep

them posted on the progress of implementation.

. Created approximately 35 bugs in Internal Defect Tracking System and

assigned to the respective developer.

. Mapped both test scenarios and test cases to requirements in Quality

Center using requirement coverage functionality.

. Analysis of application related issues logged by clients and Re-test

the functionality on receiving the fixes from Development Team in

Quality Center.

. Interacted with Developers for identifying Memory Leaks, Fixing Bugs

and for optimizing server settings at WEB, Application and Database

levels.

. Using Quality Center for requirements management, planning,

scheduling, running tests, Issue management and project status

analysis.

Environment: Quality centre 10.0, QTP 9.0, Win2000/XP/7 and Oracle 11g.

Project: Online Banking Application

Period: Jan 2011 - Apr 2012

Role: QA Analyst

Client: Capital One, Toronto, Canada.

Description: Capital One is one of the leading bank that provides financial

solution to the clients. Sales and Service Portal project involves credit

card application like online customization, Secured Card and Balance

Transfer. Using these concepts all the user activities would be captured

in the Enterprise Data Warehouse and reports would be generated for

marketing and business decision making.

Responsibilities:

. Gathered and analyzed Business, Functional Requirements and System

specifications.

. Involved in creating Test Plans by incorporating Manual Testing

Objectives, Testing Environment.

. Involved in Creating and Integrating Test Lab in Quality Center.

. Developed Test Scenarios, Test Scripts and executed Performance tests

including Load Testing.

. Responsible for all Phases of testing for Capital One E-Commerce &

Bank.

. Responsible for managing and monitoring Initiatives and setting

expected results across the Capital One.

. Worked closely with Network Support to diagnose and fix network and

application problems.

. Prepared the Transactions Test Data for performance testing.

. Executed tests on different database versions as well as Web Logic

versions in upgraded environment.

. Monitored Performance Measurements for UNIX, Web Logic, Oracle in Load

Runner Controller.

. Interacted with Developers for identifying Memory Leaks, Fixing Bugs

and for optimizing server settings at WEB, Application and Database

levels.

. Participated to create Test Analysis Reports (TAR) and stored them

into the Quality Center.

. Created Graphs for Web Server, Application Server and Database Server

using Analysis and then generating the HTML Reports from those

Analysis.

Environment: Quality centre 10.0, Load Runner 9.5, Win2000, UNIX, Oracle

10g, Web Logic, HTML and Java.

Project: Synchronization Project (Mobile Testing)

Period: Jan 2009 - Dec 2009

Role: Quality Test Engineer

Client: Motorola, USA.

Description: Sync is a Proprietary feature by Motorola in which it is

useful for synchronization of Contacts, calendar events and emails from

Microsoft Exchange server vice versa. This feature helps the user to take

his personal data and events, store in the server. By using the Air sync

protocol, Moto sync transfers the data from the mobile to the exchange

server. Here the end user can perform the back ground automate

synchronization and he can operate the client. This feature is mainly

useful for the Microsoft exchange server to send and receive the data from

the mobile to the Exchange server.

Responsibilities:

. Worked closely with the Business team in understanding Business and

Functional specifications to understand Motorola Sync Project.

. Performed Requirement Analysis and wrote specifications documents.

. Participated in Walkthroughs in the Requirements, Detailed Design and

Construction Phases as determined by the project team.

. Gathered and reviewed business/functional requirements, use cases,

design and architecture documents.

. Created Functional Test Plan based on the requirements and provided it

to the Management for signoff.

. Performed Gap, WEB, Network, Functionality, Integration,

Configuration, End-to-End, Cross Browser, Security and Backend

testing.

. Created approximately 100 Test Scenarios and 220 Test Cases and was

updated with BRD's coming with new releases and versions.

. Testing all the other functionalities which a PC version of the

respective messenger have like Blocking/Unblocking a contact, Adding,

deleting a contact, Display of the groups etc.

. Testing of the chat conversations, Send Receive Picture messages, MMS,

sending sms from the chat, calling from the conversation.

. Worked with development teams and assisted in investigation,

correction of software bugs and deficiencies as per earlier test

iteration.

. Involved in interfacing with the end user training and help

troubleshoot their issues.

. Used Bugzilla for Defect Management..

. Worked successfully on very short notices and tight deadlines on

various tasks.

Environment: Symbian, Bugzilla, Oracle 10g, Windows 2000 Server, J2ME,

Java, EJB, Servlets and JSP.

Project: V3 Benefits Administration System

Period: March 2007 - Jan 2009

Role: Manual Tester

Client: Larsen & Toubro InfoTech Ltd, India.

Description: V3 Benefits is powerful Web Based, enterprise-class software

for pension and health plan administration. The main modules are World,

Agreements, Contributions, Security, Imaging, Workflow, Disbursements,

Pension, SCP and Enrollment, used to keep track of all the funds

contributed by the employee and employers to the fund office and make

timely alerts about the payments and disbursements.

Responsibilities:

. Reviewed and Analyzed the Business and Functional Requirements.

. Created Test Plan defining Agreements, Security roles, Workflow and

other modules, developed 40 Test Case templates for testing the entire

application.

. Created 250 different Test Cases for the entire application.

. Testing Web based applications against monthly upgrades via Change

Requests.

. Performed Regression upon receiving new builds and updated the test

cases according to the new build.

. Conducted Regression Testing - identified application errors and

interacted with developers to resolve technical issues.

. Logged the bugs using QC and assigned them to the development team.

. Performed Data Driven Test using QTP.

. Created automated scripts for Regression Testing, Stress Testing using

WinRunner.

. Conducted Knowledge Transfer sessions on Pension Benefits and Health

Plan policies within the team.

. Performed Build Verification, Functional (Black Box), System, Data

Conversion Testing.

. Developed positive and negative test scenarios based on alerts and

payment policies.

. Managed QA environment and set-up.

. Used Selenium Tool for Defect Management.

. Participated in the Weekly Status Meeting and Updated the status to

the QA Manager.

Environment: Quality Centre 9.2, Win runner 8.2, QTP 9.5, Windows XP,

Oracle 9i, JSPs, EJB, Struts, XML and XSL.

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