Customer Service Office Assistant
Resume:
Barry R Caldwell
abu5b4@r.postjobfree.com
OBJECTIVE
Seeking a full-time or part-time career, that allows me to utilize my
skills and experience towards growth.
EDUCATION
Pasadena High School - 2925 E. Sierra Madre Bl. Pasadena, CA 91107 - High
School Diploma
Pasadena City College - 1570 E. Colorado Bl. Pasadena, CA 91109 - AA Degree
- Business Mgmt.
SUMMARY OF QUALIFICATIONS
Ability to work with guest, associates and management at all levels of
operation. Works will with the public, in addition to, office support
skills; proactive, creative, detail oriented and willing to assume
increased responsibilities in administration activities.
SPECIAL SKILLS
Proficient in MS Windows 2007, XP Operating system and applications, Out-
Look, Word and Excel 2010 and 2003 with the ability to create spread sheets
with formulas. Data-Entry, typing over 50 wpm, 10-line PBX phone, photo
copier, fax and scanner.
PROFESSIONAL EXPERIENCE
Data Entry - Apple One Employment Services - San Bernardino, CA 92408 -
From 10/22/2012 - 11/9/2012 At the Academy of the Inland Empire Charter
School were I manually and accurately entered information to update their
Oasis Data Base System.
Office Assistant - Apple One Employment Services - San Bernardino, CA 92408
- From 3/13/2012 - 06/15/2012 At the County of San Bernardino Voter
Registrar, sorted and hand wanded mail to verified signatures on mail in
ballots, compared with signatures from computer main-frame data base,
assisted with various projects that added in the certification of the
primary election.
Property Manager (Private Owner) Loma Linda, CA 92408 - From 2/1/11 to
1/9/12 - My responsibilities were to ensured all rental properties were
occupied, collected all rents as they become due, provided receipts, issued
Three Day Pay or Quit, serve Thirty Day notice, terminate lease or month to
month agreement, the filing of Unlawful Detainer as needed, maintain
records, reports, files, provided monthly accounting of rents received
deposits and expenses paid out, scheduled property maintenance, alterations
and repairs, advertised for lease or rent; sign, renewed or canceled rental
agreements, resolve tenant complaints.
Office Assistant - Apple One Employment Services San Bernardino, CA 92408 -
From 10/1/2010 - 11/30/2010 At the County of San Bernardino Voter
Registrar, entered data into computer main-frame ballot storage system,
assisted with researching precinct issues with ballot count discrepancies,
assisted with the boxing, labeling and final storage in addition to
assisting staff with basic office clerical functions.
Office Assistant - Intake Specialist - Apple One Employment Services- San
Bernardino, CA 92408 - From 8/05/2010 - 10/30/2010 - At Community Action
Partnership of San Bernardino County - Family Development Program as Intake
Specialist assessed low income clients of all backgrounds and ethnicity for
services that were provided by CAP from food, clothing, transportation, low
income, emergency shelter also motel and rental assistance. I was
responsible for accessing each situation to provide the maximum help
available on a case by case basis.
File Clerk - York Insurance Services Inc. - Upland, CA 91786 - From
1/02/2008 - 10/30/2009 - At York, retrieved and filed back files,
maintained files in alphabetical order, sent closed files to storage,
processed in and outgoing mail, cross trained to answer phones, forward
calls, greet guest, order supplies and repair services for office equipment
and other clerical support jobs.
File Clerk - Covenant Staffing - Upland, CA 91786 - From 7/23/2007 -
12/30/2007 Assigned at York Insurance Services - preformed basic filing
duties; maintained the files in alphabetical order for any file requests
and properly documented and sent closed files to storage in addition to,
assisting clerical staff with basic office tasks.
Office Assistant Clerk II - Apple One Employment Services - San Bernardino,
CA 92408 - From 3/15/2007 - 7/15/2007 - At the County of San Bernardino
Government Building Architect and Engineering Dept. - assisted with inbound
calls, took messages, forwarded to voice mail, greeted and directed
visitors, recorded fees paid and issues receipts for project plans,
balanced and prepared for bank deposit, scheduled appointments, prepared
all mail in addition to various clerical duties.
Office Assistant Clerk II (Signature Checker) - Staffmark / Venturi Staff
Partners - San Bernardino, CA 92408 - From 10/15/2006 - 11/30/2006 - At the
County of San Bernardino Voter Registrar, assisted with incoming mail,
scanned the barcodes with a wand scanner, and verified the signatures on
mail in ballots, changed addresses and voter's status in their mainframe
system.
Receptionist - Kelly Services - Upland, CA 91786 - From 8/14/2006 -
10/13/2006 While at Swift Transportation I answered up to 350 calls per
day, transferred to appropriate area or voice mail, greeted and directed
visitors to correct area, dispatched shuttle with Nextel, filed, prepared
outgoing mail and distributed all incoming mail and field truckers receipts
in alpha order.
Office Assistant Clerk III - Kelly Services - San Bernardino, CA 92408 -
From 4/15/2006 - 7/14/2006 - At the County of San Bernardino Dept. of
Behavioral Health, created spreadsheets in Excel with formulas and
hyperlinks to allow separate files to combine and calculate the total cost
of operation, for billing, tracking, and auditing purposes along with basic
office duties.
Customer Service Account Rep. - Staff Smart Solutions - Ontario, CA 91762 -
From 3/14/2006 - 4/14/2006 - At Meiko America Inc., Distribution Center,
assist customer with phone or email inquiries regarding their orders,
including problem solving of unusual events with the merchandise. Tracked
shipments from departure to destination, created weekly spreadsheets and
preformed variety of clerical duties.
Data Entry Clerk - Kelly Services - Upland, CA 91786 - From 06/13/2005 -
3/13/2006 At Hudd Distribution I entered data into computer main-frame
system and on spreadsheets for tracking of inventory and shipments. Along
with various office duties I also printed reports, assisted with audits and
inventory concerns.
Document Imaging Specialist - Loma Linda Medical Center - Loma Linda, CA
92354 - From 8/01/1998 - 2/04/2005 - Prepared documents for scanning and
scanned them into Document Capture Program, maintained records and other
information. Retrieved and sent electronic documents to designated
personnel under the guidelines of HIPAA release of information guidelines
and privacy laws. Assisted with chart request; answered phones,
transferred calls to right area and voice mail, along with a variety of
basic office duties and ran department errands.
REFERENCES: Available upon request
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