Customer Service Administrative Assistant

Mary Jane Langdon

***********@*****.***

702-***-**** cell

Summery Objective

Human Resource, Generalist, Coordinator, Payroll, Behavior Health,

Wellness, Call Center-scheduling, in the Healthcare, Hospitality, or

Construction field with 15 plus years experience, all benefit

administrator, open enrollment, payroll, recruitment, and managing many

reports as excel type reports. With Ceridian, Kronos, ADP, payroll systems.

Top notch Customer Service. Initiating an entire safety program with OSHA

compliance, and handling all Workers Compensation issues from initial

reports to final close of claim, and maintained a multiple task office.

I have been working Human Resource, Payroll, Administrative Assistant,

Behavior Health temporary positions, while taking college classes in Human

Resource Management, Psychology, Human Behavior, working towards my

PHR/SPHR Certificate and my degree. I worked for such companies recently,

as NAZCARE and Verde Valley Guidance Clinic, both in Cottonwood, AZ and

Behavior Health companies.

Learning and living a healthy holistic organic wellness lifestyle of my

own.

Personal reason I need to return to Las Vegas area, were I have previously

spent 32 years.

Career Profile

Core areas of expertise include: organization, communication, and ability

to work on multiple assignments simultaneously and independently towards a

team work environment, with analytical and problem solving skills.

Includes MS Word, Excel, Outlook, ADP, Kronos and Ceridian systems, AS400,

Assist/Anzio and many other office software, hardware and normal office

equipment.

Career History

6-2011 to 4-2013: I have been volunteering and working Human Resource,

Payroll, Administrative Assistant, Behavior Health temporary positions,

while taking college classes in Human Resource Management, Psychology,

Human Behavior, working towards my PHR/SPHR Certificate. I worked for such

companies recently, as NAZCARE and Verde Valley Guidance Clinic, both in

Cottonwood, AZ. and Behavior Health companies. Helping and teaching people

living and social skills and behavior health issues with family and support

services. Helping to teach how to accept self and teaching appropriate

social, living, communication, and relationship building skills. While

healing from their mental illnesses and addictions, such as substance

abuse, eating, and many other disorders.

Human Resource/Payroll Supervisor, A-1 Concrete Cutting, Las Vegas, NV 12-

2010 to 6-2011

Duties: HR generalist for four (4) different companies within one for 75

plus employees, top notch customer service, interviewed and recruited,

handled UNION/certified weekly payroll, maintained personnel files and

weekly payroll and records on Structure. Handled all open enrollment for

benefits, health, dental, life, 401k, LTD & STD, FMLA, LOA benefits,

benefit administrator. Handling all Workers Compensation issues from

initial reports to final close of claim. Managed multiple reports on Excel,

and maintained a multiple task office.

12-2008 to 11-2010 Went back to school while unemployed. Please see above

temporary employment while I was a student also during this time.

Human Resource/Las Vegas Branch Administrator/Safety Coordinator,

Acoustical Material Services/Allied Building Products, Las Vegas, NV 6-2003-

11-2008 Construction material supply warehouse. Duties: HR Generalist,

Customer Service, interviewed and recruited, drug screen, background

checks, maintained personnel files and weekly payroll records on Ceridian,

a biweekly ADP/Kronos payroll system, all workers comp issues and reports

from initial incident to final closer of claim, balanced all department

accounting. Handled all open enrollment for benefits, health, dental, life,

401k, pay flex, LTD & STD, FMLA, LOA benefits, benefit administrator,

tracked employees OSHA compliance and initiated a safety program at this

branch level, along with training all staff in policies& procedures.

Handling all Workers Compensation issues from initial reports to final

close of claim and all Administrative Assistant position duties. Initiated

the (Matrix) pricing system level for this branch alone, on some 4000 plus

items due to, Las Vegas is a separate pricing structure market, if compared

to CA or any other market. Managed multiple reports on Excel, Ceridian,

Kronos, ADP, and maintained a multiple task office.

Human Resource/Administrative Assistant to VP, Padilla Construction Las

Vegas, NV 1995-2003 Top Stucco/plastering Company in NV & CA Duties: Made

job arrangements for estimator, superintendents, and vendors. Handled

UNION/certified weekly payroll for 140 employees for our LV Operations &

Reno office, maintain human resource department, personnel and payroll

records, ADP payroll and handled multiple task office. Manage purchase

order systems, expense accounts, and all accounts receivable/payable,

change

orders, invoicing, extra work orders, inventory and material transfers,

safety records, any correspondence. Took care of the maintenance records of

30-truck inventory, and all monthly reports for two divisions, LV & Reno.

Made travel and meeting arrangements. Handled a multiple task office, and

it required a take charge type person and do what it takes to get the job

completed.

Human Resource Coordinator,PSI Group, Inc. Las Vegas, NV 1990-1995 Leading

mail presort manufacturer with 1000 employees at 17 located in 11 states.

Duties: HR generalist, interviewed and recruited, drug screen, background

checks, maintained personnel files & payroll records, biweekly ADP/Kronos

payroll system, balanced all department accounting. Handled all open

enrollment for benefits, health, dental, life, 401k, pay flex, LTD & STD,

FMLA, LOA benefits, and tracked employees OSHA compliance and safety

records. Initiated a program for supervisors on performance reviews,

disciplining, pay increases, and trained all staff in policies &

procedures. Calculate pay rates and overtime. Managed 2 direct reports on

Excel, and maintained multiple task office. Remained abreast of state laws

affecting payroll, labor, OSHA, Safety and HR issues.

Education / Certification

Mendenhall High School, Westminster, CA graduated with a 3.8 GPA

Lincoln Business College, Garden Grove, CA certificate of completion in

Business Administration, Accounting and Property Management

Insurance Institute of America, LV, NV self-thought course in Property &

Liability Insurance

Nevada School of Real Estate, Las Vegas, NV Completed courses in Real

Estate and Brokers License

Yavapai College, Cottonwood, AZ and Rio Salado, Phoenix, AZ, Completed

classes in Psychology, Human Behavior, Human Resource Management

Salary History

Market Conditions OR my past salary has been around $48,000. and as high as

$78,000.

Business / Personal References

Dr. Rondall Bailes 209 Appain Way Henderson, NV 702-***-**** (15 years)

Patricia Lintz 11289 Delphinium Ave. Las Vegas, NV 702-***-**** (20 years)

Judee Ringland 230 Sunset Dr. Sedona, AZ 928-***-**** (1 year)

Judy Yeaman 6525 Charlie Chaplin Ave Las Vegas, NV 702-***-**** (4 years)

Vicki Dismusk 2305 Jared Ct. Las Vegas, NV 702-***-**** (35 years)

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