Tina Beauro
Baton Rouge, La 70816
*******@*****.***
Work Experience
AT&T: Baton Rouge, La- 04/2006-03/2013
Customer Service Specialist; Provide technical support for smart phones, air cards and hotspot devices.
Convergys’s: Baton Rouge, La- 01/2004-03/2006
Customer Service Specialist, Answer calls and provide exceptional customer service for Sprint Wireless
Phone Company
West Teleservices: Baton Rouge, La-05/2002-11/2003
Customer Service Specialist, Provide excellent customer service for customers. Processing orders for
different companies.
Education
Maurepas High School; Maurepas, La- 08/93-05/97
Ascension College; Computer Office Specialist, Gonzales La-08/97-07/98
University of Phoenix; Bachelor’s in Business and Marketing, Baton Rouge, La- 05/2011-06/2014
Achievements/Awards
Graduated with a 3.4 GPA in General Studies
Graduated with a degree in Medical/Computer Office Specialist
Perfect Attendance Awards
Skills
Type 65-70 WPM
Experience with Data Entry Skills
Knowledge in Microsoft Word, Excel, and PowerPoint
Thirteen years of experience in Customer Service
Knowledge of a various filing systems (Alphabetic and Numeric)
Excellent Oral and Communication Skills
References:
Available upon request