Dwayne E. Clark, Sr. MS, PHR, CTM, CA.CM
***** ******* ****, ************ **, 32218-1520
Home: 904-***-**** Mobile: 904-***-****
Email: **********@***.***
Employed at a Fortune 150 Manufacturing Corporation of multi-sites (70
Factories within 33 States, Puerto-Rico and Mexico). Certified Professional
Human Resources with Core values in HR management, Employee Relations,
Talent Management, Recruitment, Human Resource Generalist, Mediator, and
Arbitrator. Direct experience at the Senior Management (Strategic) level
and at the professional non-supervisory level. Seeking to partner with a
Progressive State of Art - Growth Organization. My experience covers the
following Industries: Healthcare;, Fortune 200 Manufacturing Corporation
(70 Factories, Union and non-union environments) inclusive of start-ups;
Hotel (Union environment) and the Federal Government (Union environment).
My experience includes executing the Company's Strategic, Goals, and
Mission's values in matters that creates a positive, safe, performance
driven, disciplined, and harassment free environment. These results will
enhance the Company who hires me to be one of the leading and domineering
of their Industry. Experience
Hosana Consultant LLC.
Jacksonville, FL President & CEO (Self-employed)
Human Resources firm specializing in Employee Relations, Conflict
Resolutions and Training & Development.
. April 04, 2012, appointed to Fourth Circuit Unlicensed Practice of Law
Committee approved by Florida Supreme Court (Pro-Bono).
. SHRM Jacksonville's 2011 HR Florida Ambassador
. Qualified Professional Executive and Human Resources Practitioner.
Challenged the Human Resource Class at Everest University of Orange
Park with real Life Scenarios.
. Worked Pro-bono for my Church who owned the second largest Hotel &
Conference in Northwest Ohio. Managed 14-18 Staff inclusive of
Maintenance, Housekeeping, and Front Desk. Reduced the Utilities by
approximately 10%. Installed a new Computer System for the Front Desk
and Housekeeping. Responded to an Unfair Labor Charge filed by the
International Union (Management's position was upheld).
. Serving as Lead Mediator for the Duval and Nassau County Courts. Served
as a Mediator for the City of Toledo, Realtor Business Community and
Community advocacy groups (Totaled about 70 personnel).
. Arbitrates and Mediates cases with Better Business Bureau of Northeast
Florida; and Arbitrates cases with Financial Industry Regulatory
Authority.
University of Florida, Jacksonville HealthCare Inc. Jacksonville, FL 32208
Employee Relations Specialist.
Serves as HR consultant for healthcare facilities. Improved survey opinion
of the Entire Company. I also reduced the response time in handling
sensitive HR issues and improved the intergriy of the HR Department.
Principal person responsible for entire Employee Relations Program.
. Improved the image of HR Department from a "low rating to Above
Average".
. Delivered EEO and Workplace Harassment Training for all levels of
Employees, Supervisors and Managers.
. Rendered Second Step Grievance decisions.
. Provides advice and guidance to Business Units on Alternative Dispute
Systems, Employee Relations, Recruitment, Selections, Retention,
Unemployment Compensation Claims, New Employee Orientation and other
HR issues. Recommendations were never overturned by any Third Party.
OWENS-ILLINOIS, INC., Toledo, OH Dec 1986 - Dec. 2004
Vice President Equal Opportunity and Community Affairs.
Leading global provider of processes and technology innovation,
productivity, and production of glass and plastic containers with
approximately 70 Factories within the US and another 30 Worldwide.
Performed as the EEO & Diversity Champion who was a Strategic Partner on
the Executive Management Team, Assigned to the Legal Department and
reported directly to the Executive VP of Administration and General Counsel
(Board Member).
. Served on Corporate Risk Management, Acquisition & Divesture Team; and
HR Consultant on Employee Relations matters for the HR Directors in
approximately 70 Factories within the US, Mexico, Puerto Rico and
Canada.
. Developed a generic affirmative action plan (AAP and trained HR
Practitioners on how to complete and track all of the reporting
requirements prescribed by OFCCP. Video made by CBS affiliate in
Toledo, OH.
. Taught HR Practices to 70 HR factory managers on recruitment,
selection, promotions, transfers, terminations, and equal pay.
. Community Representative holding a multitude of Community Boards and
Committee Positions from President to Committee Member. Strong
relationship with University of Toledo and Public Schools.
. Served as Chair of the Executive Committee who rewrote the
Corporation's Human Resource and personally developed the Corporate
Selection Manual.
. Authored a Workplace Harassment video illustration issues such as
Ethnicity, Religion etc. which was produced by Channel 11, an
affiliate of CBS.
. Slashed number of discrimination complaints filed each year from an
average of 175 to approximately 17. Results reduced the Corporation's
financial risk.
. During the last fifteen years, ALL my recommendations were never
overturned by any Third Party inclusive of OFCCP
. Launched internal mediation program for salaried employees allowing
resolution of disputes without 3rd party intervention. This proactive
efforts recorded substantial savings and empowered conflicting parties
to appreciate differences and create and/or restore amicably working
relationships.
. Last four years of performance rating equivalent to Outstanding
(received performance bonus and Stock Options).
. Recipient of the 2003 PENN Humanitarian Award given by the Greater
Toledo Urban League.
2001 - 2004 served as Pro-bono member, Panel of Mediators for the
Cleveland District Office EEOC.
Federal Agencies, Jacksonville, FL
US Department Housing & Urban Development (HUD)
. Led the Jacksonville Area Office from 9 out of 9 to first place within
Region IV.
. Rapidly promoted after leading staffing (temporary assignment to
personnel) of 86 positions from entry-level to professional-level
within 120 days. Promoted to Chief of Personnel and within one year to
Director of Administrative Division GS-13 -Strategic Management
level).
. Chief Management Representative for Labor & Management Relations.
Statewide Union was very active.
. Certified Position Classifier, Labor Negotiator (Chief)
. Provided Strategic HR leadership to 1-36 staff members with offices in
Tampa, Orlando and Coral Gables, FL with five direct reports.
. Last performance rating was Outstanding.
Education:
. Master in Science, University of Toledo
. Bachelor of Business Administration, Jones Business College
. Certificate in Executive Management, University of Notre Dame
. Certified Professional Human Resources (PHR)
Certifications:
PHR certified; FINRA Certified Arbitrator; Certified Arbitrator & Mediator
Better Business Bureau;
Certified Mediator Capital University Law School; Mediator County Court,
Certified Florida Supreme Court; Certified Train the Trainer of Managing
Workplace Conflict; Approved Florida Supreme Court Arbitrator.