Sales, Medical Assistant, Patient Coordinator, Marketing

Erin W. Owens

**** ****** ***** **********, ** **065 469-***-**** (cell) email:***********@*****.***

OBJECTIVE: To obtain a medical position with an innovative employer where I can utilize my creativity, and strong interpersonal skills while growing professionally.

PROFESSIONAL EXPERIENCE:

The Dallas Center for Dermatology and Aesthetics Dallas,Texas 4/2007-6/2011 Medical Assistant: Assist in all office procedures, including skin cancer surgery, and cosmetic surgery.

Handled all patient phone calls, and wrote prescriptions for the doctor. Ordered medical supplies and assisted in marketing for the office. Performed laser treatments, venipuncture and vitals. Suture removal, skin lesion removal, and Acne cyst injections.

Robert Schwartz Plastic Surgery Richardson, Texas 10/2006-3/2007 Medical Assistant/Patient Coordinator: Assist in all office procedures and post-op patient care. Assisted the doctor with in office marketing.

Handle Autoclave, cidex, and spore testing. Answer patient questions (pre and post-op.) as well as handled patient consultations. Prepare patient charts, and worked with Salesforce and Quickbooks.

Schedule follow-ups, in office procedures, consultations, and surgeries.

Davidson & Bergman Pediatrics Dallas, Texas 7/2006-10/2006(internship) Medical Assistant: Administered injections and CBC’s, processed all lab work, answered patient questions, called in prescriptions, assisted doctor in all patient visits, recording vital signs and medical histories. Prepared patients for examination, drawing blood, and administering medications as directed by the physician. Discussing prescriptions and nutrition with patients. Scheduling appointments, maintaining medical records, billing and coding for insurance purposes, preparing correspondence.

Compass Bank Rowlett, Texas 10/2003-8/2004 Bank Teller: Receive and count working cash at beginning of shift. Identify customers, validate and cash checks, accept cash and checks for deposit and check accuracy of deposit slip. Process cash withdrawals, perform specialized tasks such as preparing cashier's checks, personal money orders. Issuing traveler's checks and exchanging foreign currency. Perform services for customers such as ordering bank cards and checks, receive and verify loan payments. Mortgage payments and utility bill payments, record all transactions promptly, accurately and in compliance with bank procedures. Balance currency, cash and checks in cash drawer at end of each shift. Answer inquiries regarding checking, savings accounts and other bank related products. Attempt to resolve issues and problems with customer's accounts, initiate and open new accounts. Explain & advise on and promote bank products and services to customers, identify referral opportunities and make relevant referrals, and ensure compliance with all internal controls and established policies and procedures.

Whistle Stop Private School Rowlett, Texas 8/2002-9/2003 Teacher: Plan both long and short range activities in accordance with curriculum objectives, developmentally appropriate practice and program philosophy. Meet the emotional, social, physical and cognitive needs of each child. Coordinate field trips, prepare monthly plan charts, and complete bi-annual assessment of children's development. Report progress of children to parents in bi-annual reports and through parent-teacher conferences, Maintain daily open communication with parents, Keep accident reports, maintain records and confidentiality. Report any suspect abuse to supervisor, arrange a classroom environment in accordance to program goals and philosophy.

Maintain a safe and healthy environment, Inspect and replace damaged or lost materials, attend inservice and staff meetings, meet all applicable licensing regulations.

Bell N McCoy Dallas, Texas 2000-2004 Administrative Assistant/Sales: Greeting customers and assisting clients to find the goods and products they are looking for. Answering queries from customers, reporting discrepancies and problems to the supervisor. I gave advice, and guidance on product selection to customers. Involved in stock control and management, and handled customer refunds. Responsible for dealing with customer complaints, working within established guidelines, particularly with brands. Receiving and storing the delivery of large amounts of stock. Keeping up to date with special promotions and putting up displays. Answered incoming calls for sales representatives, assisted sales representatives inside & outside sales.

EDUCATION:

PCI Health Training Center Richardson, Texas 09/2006 GPA 4.0 Certificate

Tarleton State University Stephenville, Texas 2004 - 2005 Rowlett High School Rowlett, Texas Graduate

CLINICAL SKILLS:

Venipuncture, Vital Signs, Hematocrit Test, ESR Height & Weight, Hemoglobin Test, Urinalysis, Capillary Puncture, EKG Injections (Sub-Q, IM, ID)

Blood Analysis, Vision Screens, First-Aid Certified, CPR Certified, Blood Smears, Culture Test, Strep Throat Test, Lab Test EKG, Centrifuge, Glucometer, Autoclave

ADMINISTRATIVE SKILLS:

Microsoft Window XP, E-mail Facsimile, Microsoft Word, Sales, Medical Ethics, OSHA Regulations, Microsoft Excel, Scheduling, Insurance Forms, Access Filing, Insurance Verification, Internet, Multi-Line Phone System, Typing 48 WPM, CPT and ICD-9 Coding, L&D Labor Census Records, Transcription

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