Customer Service Real Estate

DeMario C. Byers

**** ******, ***. ***, *******, TN 38104

901-***-**** ? Email ************@*****.***

Hardworking, enthusiastic, responsible professional with exceptional

interpersonal skills.

Summary of Qualifications

> Excellent interpersonal, written and verbal communicator

> Develop trust, build rapport, and strong working relations among peers

> Skilled in business management, customer service, inventory control

and leadership

> Proficient knowledge of Microsoft Office and banking

Education

Victory University, Memphis, TN

Bachelor of Science, Psychology December 2012

Professional History

Youth Outreach Specialist, Memphis, TN

August 2011 - May 2012

Urban Youth Initiative (Memphis Leadership Foundation)

. Partner with Memphis City Schools to counsel at risk youth

. Cultivate relationships with youth for spiritual growth and

development

. Advised delinquent youth to provide life skills training

. Facilitate activities & conduct Bible Study

. Minister and Mentor to youth in order to lead them to Christ

Memphis Area Teachers Credit Union, Memphis, TN November 2007 -

March 2009

Senior Teller

. Advised credit union customers on opening new accounts, loan

information, savings plan, the importance of a good credit score

. Accept and process checking deposits, savings deposits and

withdrawals, installment loan and bank card payments

. Provide quality customer service and recognize customer needs

. Accurately taking cash inventory daily for the staff

. Process customer transactions accurately and efficiently

Matthews Brothers Homebuilders, Memphis, TN December 2005 -

November 2007

Manager, Mall Kiosk/Real Estate Assistant

. Counseled customers on the values of home ownership and home

purchasing

. Tripled the number of qualifying transactions during my first quarter

of service

. Develop relationships between potential customers into purchasing

customers

. Maintain a sales focus during all customer interactions

. Assist in all aspects of the real estate transaction primarily in

regards to the customer

. Managed all aspects of day-to-day operations and staff including

payroll, scheduling, and reporting

Union Planters Bank, Memphis, TN September 1998 -December

2005

Transit Operations Tech

. Trained and advised new staff on quality and efficiencies associated

with Union Planters standards

. Operate rendering equipment to statement processing standards

. Process statements accurately and on a timely basis

. Assisted management in developing and accomplishing departmental goals

References: Available Upon Request

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