Manager Sales

Carla Connington

**** **** **., *********, ** *8671

901-***-**** (C)

******@*****.***

Accomplished Professional in Sales, Recruiting, & Management Leadership

18+ Years of executive recruiting, sales, training, account management,

advertising and management

. Successfully re-engineered and executed strategic changes in the Career

Services process at ITT Technical Institute Memphis campus (250+ annual

graduates). Major initiatives included fostering Career Services

partnerships with Academics, implementation of a student (pre-graduation)

professional experience program, marketing students and establishing

marketing techniques for graduates, and adoption of a nationwide (CRM)

planning and tracking tool.

First year, the school was on probation, due to low placement percentages

(below 65%). First 3 months as Director of Career Services, took the

department to over 65% placement, and successfully took the school off of

probation, the next year, for the first time in 3 years. After one year

with the organization, won the very first Career Services of the Year

award, out of 144 schools.

. Built and managed several sales teams, in various industries, such as

advertising, wireless, on-line programs, permanent placement, as well as

temp firms, increasing revenue significantly. Won several sales and

management awards, including Rookie of the Year, out of 75 reps for the

Dallas Morning News, with a $1.1 million dollar goal, Key Account Manager

of the Year, for entire U.S., District Manager of the quarter, and year.

Also started a mortgage business from the ground up, taking revenues

from 0 to $500,000 in sales the first year in business. Guided these

businesses through several economic downturns (tech bubble bursting in

the late 90s and post 9/11).

> Developed and managed numerous partnerships and strategic

relationships with client-companies.

> Partnered with clients to identify their needs and appropriate

strategies to meet their requirements.

> Sourced and matched candidates and resources to client needs over a

wide range of industries.

. Managed and trained professional and administrative staffs and always

maintained excellent relationships with direct and indirect reports, as

well as customers, up to C-Level. Well known for adapting my style and

responses to the specifics of each situation and the personalities of

those involved (e.g., one-size does not fit all).

Business Management Overview Professional and Personal Traits

Higher education, career services, Leadership and development of strong

executive recruiting, talent business teams via staff recruiting,

acquisition, sales and marketing, training and staff development.

operations, finance (planning and Public Speaking

P&L) and advertising. Trainer

Career Development

Operations, management, client Extensive management expertise

relations and account management, Key Accounts acquisition &

strategic planning, national retention. National Accounts

accounts, new business development, Leadership/team building

employee recruitment, development Multi-level selling skills,

and training, and public speaking. exceeding monthly quotas

Marketing Strategies Interpersonal skills

Manufacturing placement experience Business Development

Start-up business environments. Resourcefulness to seek out creative

Strong client relationship-building. solutions to complex problems and

difficult situations.

Experienced and comfortable dealing Advertising/Synergy expertise.

with students through C-level Trainer

executives. Consumer, Wireless, CRM software proficiency

Advertising, Recruitment

Project Management of business and Data analysis and reporting

information technology-related utilizing Cognos, Access, Microsoft

initiatives, as well as advertising, Office and internal Customer

including outdoor, print, and Relationship Management programs.

on-line.

Marketing of businesses through Public speaking and giving business

face-to-face, phone and presentations to internal and

technological initiatives. external constituents, as well as

teaching classes on resume building

and interview skills

Business Experience

Director of Career Services

ITT Educational Services, Inc. (2010 - Present)

. Hired to help the company re-engineer and rebuild the Career Services

Department, through development, training and coaching staff, as well as

placing students, in their field of study. Major programs of study

include Information Technology, Electronics, Computer Drafting and

Design, Project Management, Business, Criminal Justice, & Visual

Communications. Quickly established excellent reputation with corporate

and field personnel.

. Chosen to travel to other schools in various cities across the U.S. to

coach career services departments who were struggling with their

placement percentages. Developed strategies and coached staff, working

on overcoming deficiencies in their departments.

. Won Career Services Department of the Year, out of 144 schools,

nationally, after one year with the company. Won #1 in the district

after 9 months with the organization.

Insurance Agent/Management Training Facilitator

Aflac/Crestcom Management Training Co. (2008-2010)

. Attended insurance school, becoming licensed in 3 states, and selling

supplement insurance to companies, including medical offices, retail,

and various businesses.

. Won Rookie of the Year for insurance

. While selling insurance, also sold and facilitated management training

programs to businesses.

Advertising Sales Director

Memphis Business Journal (2007-2008)

. Brought in to turn over deficiencies in the department, including

recruiting, hiring, training, and coaching a sales team of 12, plus 2

administrative personnel.

. Coached sales team to sell print, on-line, and sell advertising and

sponsorships for 4 large conferences a year.

. After 6 months with the organization, increased revenues

significantly, attaining monthly and quarterly quotas. Made the

yearly multi-million dollar goal for the first time in 6 years.

Corporate Account Manager

Autotrader.com. (2006-2007)

. Built a territory throughout N. Ms., as well as the Memphis market.

. Managed multiple client accounts, training and coaching managers, and

staff.

. Experienced in a wide range of industries and company sizes (small

business to multi-billion dollar) and positions ranging from junior-

level staff to senior management (President, Vice-President, etc.).

. Proficient with Customer Relationship Management database system.

Previous Experience

Cellular South-Corporate Sales Manager-Memphis, TN

Dallas Morning News-Major Accounts Manager-

Dallas, TX

Employment One-Executive Recruiting Branch Manager-Phoenix, AZ

Cellular One-Regional Sales Manager-El Paso, TX

Kelly Services-Area District Manager-El Paso, TX

Major Accounts Manager-Bauman Co .Outdoor Advertising-El Paso, TX

Director of Sales-Residence Inn-El Paso, TX

District Manager-Wilson Foods Corp.-El Paso, TX

Community

Served on various community organizations including a Christian Homeless

Shelter, & Fundraiser for American Heart Assn. Member of Olive Branch

Chamber of Commerce

Awards/Achievements

District Manager of the quarter, District Manager of the year, (Wireless),

Key Account Manager of the year for entire U.S. (consumer), Regional

Manager of the Year, (Recruitment), Rookie of the year, (Advertising),

many awards for outstanding performance.

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