Customer Service Sales
Resume:
Patricia A. Boucher
***************@*****.***
QUALIFICATIONS:
Verbal, written, punctuation and grammar skills. Retail sales and excellent
customer service skills, demonstrated ability to assume responsibility
without direct supervision, reliable responsible energetic,
EXPERIENCE:
Sales Associate, JCPENNEY, Westland, MI, August 2001 to Present
Customer Service Specialist, assist customers with purchases and returns,
solicit new credit accounts, work within a team environment.
CSR, Bowden Insurance Broker, Plymouth, MI May 1994 to May 1998
Customer Service Representative, maintained 200 Business Insurance
accounts.
EDUCATION:
Madonna University, Livonia, MI January 1994 to May, 2000
Major: English Minor: Journalism/Public Relations
Bachelor of Business Arts Degree
RELATED COURSES:
Newspaper Reporting Photography I & II
Introduction to Desktop Publishing Editorial and Feature Writing
Instructional Media Newspaper Production
VOLUNTEER ACTIVITY:
Lifetime Blood Donor with American Red Cross
COMPUTER EXPERIENCE:
Microsoft Word, Power Point, Excel and Outlook
ACTIVITIES :
Assisted with the production of the Madonna Herald and served as newspaper
reporter, provided written articles, typewritten speed of 55 wpm.
RELATED COURSES:
Newspaper Reporting Photography I & II
Introduction to Desktop Publishing Editorial and Feature Writing
Instructional Media Newspaper Production
VOLUNTEER ACTIVITY:
Lifetime Blood Donor with American Red Cross
COMPUTER EXPERIENCE:
Microsoft Word, Power Point, Excel and Outlook
ACTIVITIES :
Assisted with the production of the Madonna Herald and served as newspaper
reporter, provided written articles, typewritten speed of 55 wpm.
Patricia A. Boucher
19738 Donna Livonia, MI 48152
***************@*****.***
QUALIFICATIONS:
Verbal, written, punctuation and grammar skills. Retail sales and excellent
customer service skills, demonstrated ability to assume responsibility
without direct supervision, reliable responsible energetic,
EXPERIENCE:
Sales Associate, JCPENNEY, Westland, MI, August 2001 to Present
Customer Service Specialist, assist customers with purchases and returns,
solicit new credit accounts, work within a team environment.
CSR, Bowden Insurance Broker, Plymouth, MI May 1994 to May 1998
Customer Service Representative, maintained 200 Business Insurance
accounts.
EDUCATION:
Madonna University, Livonia, MI January 1994 to May, 2000
Major: Business Minor: Journalism/Public Relations
Bachelor of Business Arts Degree
RELATED COURSES:
Newspaper Reporting Photography I & II
Introduction to Desktop Publishing Editorial and Feature Writing
Instructional Media Newspaper Production
VOLUNTEER ACTIVITY:
Lifetime Blood Donor with American Red Cross
COMPUTER EXPERIENCE:
Microsoft Word, Power Point, Excel and Outlook
ACTIVITIES :
Assisted with the production of the Madonna Herald and served as newspaper
reporter, provided written articles, typewritten speed of 55 wpm.
Contact this candidate