Administrative Assistant Sales

Stefanie R. Pantzer stewart

**** ******* **. ***** **** Springs, FL 904-***-**** ****************@*******.***

Administrative Assistant

Dedicated and technically skilled business professional with a versatile administrative support skill set developed

through experience as a legal secretary, administrative assistant and office clerk.

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to

increase efficiency, customer satisfaction and the bottom line.

Offer advanced computer skills in MS Office Suite and other applications/systems.

Key Skills

Office Management Report & Document Preparation Records Management

Teambuilding Spreadsheet & Database Creation Meeting & Event Planning

Policies & Procedures Manuals Accounts Payable/Receivable Expense Reduction

Experience

KB Home of Jacksonville LLC 2011 2013

Legal Assistant

Enhances attorney effectiveness by providing information management support; representing the attorney to

clients and others. Results:

Have learned to conserve attorneys time by reading, researching, reviewing, verifying, and routing correspondence,

reports and legal documents; drafting letters and documents; collecting and analyzing information; initiating

telecommunications; organizing division conferences, and attorney meetings; scheduling couriers; preparing

expense reports.

Maintains attorney calendar by planning and scheduling conferences, teleconferences and travel.

Represents attorney by communicating and obtaining information; following up on delegated assignments;

knowing when to act and when to refer matters to attorney.

Richmond American Homes of FL, LLP 2000 2010

Administrative Assistant, 2000 2003

Served as executive assistant to the management team, handled a busy phone system, functioned as primary liaison

to customers and ensured a consistently positive customer experience. Results:

Quickly became a trusted assistant to the division president, executive staff and office manager and earned a

reputation for maintaining a positive attitude and producing high quality work.

Purchasing /Construction Coordinator 2004 to 2008

Prepared work to be estimated by gathering proposals, blueprints, specifications, and related documents.

Identified labor, material, and time requirements by studying proposals, blueprints, specifications, and related

documents.

Computed costs by analyzing labor, material, and time requirements.

Resolved discrepancies by collecting and analyzing information.

Prepared estimate by assembling and displaying numerical and descriptive information.

Prepared special reports by collecting, analyzing, and summarizing information and trends.

Maintained cost data base by entering and backing up data

Sales Contract/Closing Coordinator, 2009 2010

Supported sales staff by providing sales data, market trends, forecasts, new product information; relaying customer

services requests

Developed efficiency enhancing workflow/process improvements that made it possible to accommodate increasing

responsibilities necessitated by staff reductions.

Accomplished Sales Associate human resource objectives by selecting, orienting, training, assigning, scheduling,

coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring,

appraising job contributions; recommending compensation actions; adhering to policies and procedures.

Completed sales contracts by monitoring collection, verification, and preparation of sales contract and closing

documentation; scheduling and completing home closings.

Education

Penn Foster Career School Current

Paralegal Certificate

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