Service Sales

Kimberly E. Hill

***** ********** **. *****: 313-***-****

Detroit, Michigan 48235 Cell:313-***-****

***********@*********.***

Professional Overview

To obtain a challenging position, utilizing abilities acquired through educational and work

experiences, with opportunity for professional growth.

Summary of Skills

• Assisted customers with account receivable

• Prepared and generated reports and met

inquiries

weekly and monthly deadlines.

• Provided service contract quotes to customers

• Prepared and processed 600 invoices weekly

• Enter monthly service revenue into data base

• Typed and composed written correspondence

• Created and renewed service contract

along with communicating with vendors by phone.

• Place service call for newly install copy

• Organized and maintained filing system and

machine

copying.

• Created billing spreadsheet upon request

• Processed copy machine service contracts

• Operate multi-line switchboard

• Processed accurate service credits and re-bills

invoices

Work Experience

Konica Minolta Business Solutions USA, Inc April 2010 to June 2012

Branch Administrator

Wixom, Michigan

Directly responsible for the completion of service contracts which included the initial setup, review and

processing service contract billing. Collaborated with colleague and implemented new procedure in

processing sales order with 3rd party orders and leasing companies.

Konica Minolta Albin Business Center August 1990 to April 2010

Service Contract Coordinator

Wixom, Michigan

Assisted customer with account receivable inquiries, provided service contract quotes, reviewed and

updated billing error report daily and reviewed service contract for accuracy and entered account data for

proper billing.

Education

Pending

Davenport University

Business Administration in Management

Livonia, Michigan,

1989

Wayne County Community College

Associate Liberal Arts

Detroit, Michigan

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