Dale Mickley
**** ** **** ***., ***********, FL *2605 352-***-**** ***********@*****.***
Objective
To obtain a supervisory position requiring a proactive team leader with a strong customer focus, a commitment to quality
and service objectives, and a solid track record for delivering results.
Key Strengths
Exemplary training Guest Hospitality and Ability to work well under
record. Satisfaction. pressure.
EXPERIENCE
2012 -2012
Adams Rib Company, Gainesville, FL
Manager
2011 - 2012
The Fresh Market, Gainesville, FL
Manager
Responsible for: Gross profit, scheduling and supervision of various
departments in the store. Have supervised the Produce, Bakery, Beer & Wine
departments.
Department Of Veterans Affairs, Gainesville, FL Volunteer 2011 thru 2012
Volunteer Services
Volunteered as a local driver escorting veterans to medical facilities around
Gainesville. Responsible for the safety of veterans while being transported to
off campus facilities for medical treatment.
Sonny’s Franchise Company, Maitland, FL 2005 - 2010
Franchise Field Supervisor/Six States
Supervised 39 Franchise locations in various states. Helped owners grow their businesses, controlled
costs and maintained profitability. Conducted visits to various locations, performing inspections to
maintain System Standards to create consistency throughout the chain.
Sonny’s Franchise Company, Maitland, FL 2001 - 2005
Corporate Area Director/Gainesville
Supervised all the Gainesville company locations as an Area Director. Maintained and managed twelve
managers and over ninety team members. I also obtained the contract for University of Florida, which
included catering football and baseball games. Duties included training Team Members, maintaining
profitability, and recruitment of personnel.
Sonny’s Franchise Company, Maitland, FL 1990 - 2001
Corporate Area Director/Central Florida
Supervised various regions of Central Florida company stores. I had involvement in opening new
locations and maintaining existing corporate stores. Provided Franchisee support and direction with
the goal to improve communications and performance. Consistently followed up with team members
to ensure execution and success of all plans.
Sonny’s Franchise Company, Maitland, FL 1986 - 1990
General Manager/Orlando
Maintained store standards and increased sales. Within the first year as general manager, I achieved
record sales at the West Colonial Drive location, and set new company sales standards.
City Vu Diner, Allentown, PA 1979 - 1985
Owner/Managing Partner
PROFESSIONAL ACCOMPLISHMENTS
Obtained and maintained a food service contract with the University of Florida
ServSafe certified to teach health standards set forth by the National Restaurant Association