Customer Service Medical

Xee Xiong

**** **** ****** ***** ***. Apt. A Fresno CA. 93726

Home # 559-***-**** Cell # 559-***-****

**********@*****.***

Objective

Medical Assistant seeking a position that will utilize my technical skills and qualifications in order to contribute to the company’s success.

Education

Milan Institute, Visalia, CA Medical Assisting Program

7/2011-3/2012 Certificate of Completion

Course Summary-760 academic hours and 160 extern hours at an off-site facility: insurance coding, pharmacology, nutrition, anatomy, physiology, emergency procedure, vital signs, electrocardiography, hematology, microbiology, injections and venipuncture, CPR first aid and HIPAA certification, professional development and strategies for success training.

Experience

San Joaquin Prime Care Medical Corp. Exeter, Ca Student Extern 160 hours

3/5/2012-3/30/2012

Perform EKG, Prep rooms for patients, Injections, Take and monitor vital signs, Usage of multi-phone lines, Venipuncture, Assist Physician, U/A, Sedi-Stain, Eye Charts, and Customer Service.

McDonald’s, Visalia, CA Customer Service Representative

7/2008-present

Cashiering duties, provide excellent customer service, take accurate food orders, prepare menu items, distribute food orders to customers and maintenance of the restaurant.

Technical Skills

Customer Service Vital Signs Office Procedures

Surgical Scrub Medical Terminology EKG Medical Records Phlebotomy Physicals

Eye Charts Microbiology Tray Set-Up

U/A with Sedi-Stain Hematology CPR/First Aid CertifiedInjections Bilingual English and Hmong

Awards and Achievements

McDonald’s 2009 Awarded Fastest Worker

1 minute drive thru, 2 minutes counter

Milan Institute 2011 Dean’s List Award 2011

GPA 3.5 Perfect Attendance Awards 2011

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