Customer Service Sales

Nina Diane Kengne Toche

***** ********* *******, ****** ******, MD 20904; 240-***-****;

*****.***@*****.*** or ***********@*****.**

Excellent Cashier, salesperson, and Accountant assistant with over five

years of experience

SKILLS:

. Customer service

. Cashiering and money handling

. Bilingual: French and English

. Peachtree, Microsoft Office (Word, Excel, Access & Power point)

. Interpreter

EXPERIENCE

04/2011 - 04/19/2013 Opentopsightseeing Tours

Washington, DC

Accountant Assistant

. Ensure payroll payment

. Reconcile cash, check, credit cards, and internet sales

. Ensure proper deposit into company bank account

. acknowledge invoices, and ensures their payment

. Highly accurate and dependable

01/2009 - 03/2011 Double Decker Tours Washington, DC

Sales Associate

. Sell and market site seeing tours and convince customers to use Double

Decker Tours over the competition

. One of the companies top sales performer with daily sales of

approximately $4,000

. Deposit all cash into company account at the bank

. Separate cash and credit card payments by type of sale

. Provide excellent customer service in both English and French

. Ensure adequate supply of all essential items required in the daily

performance of assigned duties

. Train new employees on all aspects of sales and marketing

08/2007 - 11/2008 Quality Finance Hyattsville,

MD

Customer Service & Cashier

. Accepted customer deposits in cash and checks for

. Verified check amounts, ensured the proper completion of deposit

slips, examined checks for correct endorsements, dates, and bank names

. Verified identification of individuals receiving payments

. Highly accurate and dependable

06/2006 - 07/2007 Eatzi's Market and Bakery

Rockville Pike, MD

Customer Service & Cashier

. Provided excellent customer service and help customers with all

inquiries

. Team leader with responsibilities for balancing my register and two

others

. Train new employees

. Assisted French-speaking customers in French

11/2004 - 04/2006 First Trust Bank Douala,

Cameroon

Customer Service & Cashier

. Accepted checks and cash for deposit, verified amounts, and checked

for accuracy of deposit slips

. Examined checks for endorsements and verified other information such

as dates, bank names, identification of the persons receiving payments

and the legality of the documents

. Entered customers' transactions electronically in order to record

transactions and issue computer-generated receipts

. Counted currency, coins, and checks received, by hand and also using

currency-counting machine

. Reconciled transaction mistakes when debits and credits did not

balance

. Prepared and verified cashier's checks

EDUCATION

Technical and Commercial High School, Douala, Cameroon, Diploma

Strayer University, Takoma Park, DC, "Bachelor of Science in Accounting"

(Graduation Date: June 2011)

Contact this candidate