kirk d. sullivan
**** ******* **. ~ Orlando, FL *2819
C: 407-***-**** ~ H: 407-***-****
******@*****.***
Business technology Professional
Accomplished, visionary Business Technology (BT) Leader with a proven track
record of accelerating business velocity through progressive strategic
planning, innovation, and the use of technology. Passionate about aligning
and optimizing processes and resources to accelerate revenue growth and
slash costs. Partners and consults with business units, end users, and
vendors exceeding bottom-line objectives. Successfully creates and leads
high-performing, cross-functional teams.
Areas of Expertise:
. Vision and Innovation
. Strategic Planning /
Enterprise Architecture
. Business Alignment &
Optimization
. Organizational / Cultural Maturity Roadmaps
. Technology Evaluation & Procurement
. Vendor Evaluation / Negotiation/Management
. Executive Collaboration / Consensus Building
. Complex Project Management
. Process / Organizational Optimization
. Service Oriented Architecture
. Team Leadership up to 160 employees
. Executive / BT Team Leadership
"Kirk's guidance is the most highly sought after on enterprise initiatives
ranging from Strategic Planning to innovative Technology Solutions to
Governance Implementations. Kirk also demonstrates deep knowledge in
Business Process and Methodology practices. In 32 years working across
multiple lines of businesses and technologies, this combination of skills
and experience in one person is extremely rare."
Rosanne, Walt Disney Parks & Resorts
PROFESSIONAL EXPERIENCE
Principal, walt disney parks & resorts 2008 - Present
Drive technology vision and direction for 800 member team providing
strategic, technical, and thought leadership to key projects in support of
business objectives and defining and implementing organizational and
process enhancements
. Spearheaded initiatives to optimize strategic planning and agility
through definition and deployment of enterprise architecture (EA) and
service oriented architecture (SOA) approaches.
. Initiated and led master planning process and workshops with cross-
functional business units, resulting in organization-wide business goal
alignment, business process linkage for strategic planning and existing
demand list alignment which is projected to improve use of capital by 60%
(CapEx) and eliminate existing annual and 5-year capital planning
exercises.
. Defined and executed service oriented architecture (SOA) vision,
including multiple aspects of role definitions, technology platforms;
achieving 30% faster delivery, 60% code reduction, and reduced root cause
analysis by 70%
. Defined the strategy for mobile device support, which will save 20% in
development costs for key applications over each of the next four years.
. Directed model-driven-architecture (MDA) process and toolsets, allowing
UML to WSDL automatic generation, along with tests and delegate
implementation code for Software Services, slashing interface development
time by 50% and reducing project cost by 30%.
. Defined, selected and executed on security vision of zero-trust, with
multiple security products to support business requirements for varied
device support involving OAuth, WS-Security, SOAP, REST, resulting in
first-to-last mile security with low maintenance cost (e.g. key
management).
President / Chief Consultant and Technologist, execute incorporated 2000 -
2008
Created and led private consulting company specializing in business /
technology alignment, strategic technology selection, and complex IS
project management and guidance.
Selected List of Accomplishments
The Walt Disney Company
. Realized offer-based selling systems, established on revenue-management
driven rules, through multi-year $250M project, which contributed
significantly to revenue gains.
. Championed advanced technology components (business rule engines,
advanced caching, ORM mapping) to support competitive advantage systems
delivery, resulting in on-time, on-budget delivery.
. Developed and executed multiple middleware technologies and implemented
Enterprise Application Integration (EAI) environment which enabled key
business divisions to communicate seamlessly, helping to double revenue,
improve customer satisfaction and enable the development of many new
product concepts.
. Avoided potential revenue losses of $5 million by stabilizing processes
on a critical system.
. Enabled a 25% decrease in labor cost via a labor strategy roadmap and
implementation.
Marriott Vacation Club
. Triggered 12% sales growth by defining and implementing suspect / lead
processing marketing system.
Hard Rock Caf
. Transformed the CFO's brand vision into tangible solutions, including web
store, loyalty program, CRM, data warehousing, real time inventory, and
innovative entertainment.
. Bolstered revenue growth by 20% with the introduction of CRM,
personalization, and online campaign management.
. Enhanced revenue 15% with the launch of the customer loyalty program.
. Catapulted yearly sales by 30% with the addition of the Web store.
Additional History
. Netscape Communications (business and technology consulting)
. IBM Consulting Group (business and technology consulting, solution
delivery)
. IBM Sector Services Division (functional test leader)
EDUCATION, Awards
MS, Industrial Engineering, University of Michigan, Ann Arbor, MI
BS, Computer Science, University of Michigan, Ann Arbor, MI
United States Patent #5,371,883 "Method of Testing Programs in a
Distributed Environment"
IBM Golden Circle Award
IBM Technical Excellence Award
Quick Facts
Leadership/Management
. Visionary and influencer (ask for endorsements), expert communicator
at all levels, bringing respect and influence
. Team leadership of more than 25 teams, up to 27 direct reports and 160
persons
. Technical leadership on groups of up to 800 persons
Innovation
. Background includes 10 years at IBM, as well as other innovative
companies like Netscape and Disney
. History as bringer of efficiency and productivity through improved
process, roles, and technology in support of business across 14
industries, and responsible for major technology adoptions at Disney
over last 10 years.
. Expert in software architecture, to support areas of competitive
advantage, realizing business agility.
Team building
. Natural mentor, with teaching, non-verbal, and neuro-linguistic skills
. Builder of empowered teams, with clear roles/responsibilities,
rotation and backup of roles, cross-training, etc.
Personal
. Specializes in defining and realizing business vision, bringing about
higher levels of efficiency and productivity through the expert
application of people, process and technology. I have built many
highly functional teams, who have found it fun to come to work!
. Owner of multiple businesses, entrepreneur mindset
Industry Experience List
1. Education
2. Business Transaction Intermediary
3. Gaming
4. Defense
5. Telecom
6. Insurance
7. Timeshare
8. Manufacturing
9. Hospitality/Travel/Entertainment
10. Retail/Home goods
11. Transportation
12. Media
13. Food and Beverage
14. Technology
15. Advertising/Marketing