Customer Service Manager
Resume:
D avid Blackwood
Gloversville, NY 12078
*****.*.*********@*****.***
Objective: A management position in the retail industry utilizing my supervisory,
m anagement
a nd interpersonal communication skills.
Summary of Qualifications
• More than twenty years of working experience in varied retail sales and customer service
environments.
• Excel in areas of inventory control, order processing, and cashier management.
• Proven record as a top sales performer and excellent customer service skills.
• Known for handling additional duties.
• Energetic, hardworking, and reliable.
• Strong sales analysis and reporting skills and excellent problem solver.
P rofessional
E xperience
Specialized Processing Cook /Sanitation February 2010 –
P resent
Hero Group (Beechnut)
100 Hero Dr ive
Amsterdam, NY 12010
Responsibili ties:
Æ I nvolved in all Processes of Making Baby Food Æ Quality Control
Æ A dhere to NYS and USDA Health Codes and Requirements Æ C lean and Sanitize
M achinery
Store Manager M arch 2007 –
February 2009
Rite Aid
169 North Main Street
Gloversville, NY 12078
Responsibili ties:
Æ C ustomer Service Æ Photo Æ P rice Changes
Æ Payroll Æ DSD Æ M ake Deposits/Banking
Æ Scheduling Æ S tore Conditions Æ Follow Rite Aid
P rocedures
Æ People Æ U nload Trucks Æ Put Up Stock
Reason for Leaving: Laid Off
Assistant Manager J une 2005 – March
2007
Rite Aid
2025 Western Avenue
Albany, NY 12203
Responsibili ties:
Æ Customer Service Æ Put Up Stock Æ U nload Trucks
Æ P rice Changes Æ Photo Æ Ran Store In Absence of
M anager
Æ Scheduling Æ DSD Æ M ake
Deposits/Banking
Æ Payroll Æ S tore Conditions Æ Follow Rite Aid Procedures
Æ People
Reason for Leaving: Promoted To Store Manager
Assistant Manager A pril 2002 – June
2005
Party City
165 Washington Avenue Extension
Albany, NY 12203
Responsibili ties:
Æ Assisted Store Manager Æ Customer Service Æ Scheduling In Absence of Manager
Æ Payroll Æ S tore Conditions Æ Put Up Stock
Æ People Æ U nload Trucks Æ P rice Changes
Æ M ake Deposits/Banking
Reason for Leaving: Better Opportunity for Growth
Various (Left as Grocery Manager) October 1986 – April
2001
P rice Chopper
A Separate Price Chopper Resume Will Be Provided Upon Request
Education
Johnstown Senior High School G raduated
J une 1988
Majored in Culinary Ar ts in the BOCES Program
Participated in Track and Field
References
Excellent Professional and Personal References Available Upon Mutual In terest.
Contact this candidate