Sales Manager
Resume:
** ********* ** . **********, *** Jersey *****
609-***-**** PHONE? ********@*****.*** EMAIL
Emeka J. Nti
Career Summary & Relevant Skills
SPECIALIZED SKILLS FOR NON-PROFIT, FOR PROFIT, WORK FORCE DEVELOPMENT, K-12
EDUCATIONAL & HIGHER EDUCATIONAL ORGANIZATIONS:
Below is a compilation of the skills that I have acquired and strengthened
in the past 11 years while working with various organizations and state
related agencies in Nigeria, England and the United States.
Leadership
Set strategic direction, priorities, and policies for organizations by
focusing on the goals of work force development projects, TANF & Workforce
boards, non profits and Educational Organizations. Interfaced with Board of
Directors and identified their talents for the best possible outcomes by
providing leadership and direction; mobilized resources that brought about
creative and innovative approaches to accomplishing goals and carrying out
the mission of the organization; designed and organized fund raising and
outreach to community members that have a vested interest in the mission of
organizations. Spearheaded community development through work force
development.
Public Affairs and Advocacy
I developed and maintained relationships with policy makers, governmental
departments, media, funders, member organizations and work force boards in
a manner that enhanced the credibility, reputation and leadership of these
organizations; I acted as spokesperson for organizations and advocated in
their interests before governmental and non-governmental bodies on matters.
Program Development/ Management
Managed funding of all K-12 instructional programs, work force development,
TANF and higher educational programs and services and provided leadership
to staff's delivery of services, planned and implemented creative community-
wide hiring events.
Organizational and Financial Management
Oversight of the day-to-day operations; Hired, supervised, and evaluated
staff; Ensured that the organizations operated within the limits of board-
approved budgets, policies, and bylaws, as well as within all applicable
laws and regulations of federal programs; Ensured that the financial
affairs of the organizations were conducted in accordance with policies and
guidelines established by the Boards and generally accepted accounting
principles; Developed and monitored annual budgets.
Goal-Directed, Results-Oriented Professional
Combines excellent interpersonal and communication skills with a proven
ability to establish relationships; generate revenue; facilitate workshops,
supervise personnel and interact professionally and effectively at all
levels. Effective team player with strong organizational, planning and
time management skills. Self-motivated with initiative and focus.
Computer literate with experience in Microsoft Office Suite, Microsoft live
meeting, Web Ex application, CRM, Onyx database, Salesforce.com,
Saleslogic, Oracle and the Internet.
Project management & Business to Business Educational Technology
evaluation Sales Experience Sales
Strategic planning Solid Budget Preparation
leadership/negotiating
Enterprise Solutions New Market Penetration Market Research &
Knowledge Analysis
Professional Experience
THE ED TECH GROUP
DIRECTOR BUSINESS DEVELOPMENT & COMMUNITY RELATIONS APRIL 2012 -
PRESENT
WORKED CLOSELY WITH EDUCATIONAL INSTITUTIONS PARTICULARLY IN THE AREAS OF
EDUCATIONAL ASSESSMENT, TECHNOLOGY FOR ASSESSMENT AND ACCOUNTABILITY, AND
ALIGNING FISCAL AND OPERATIONAL SUPPORT TOWARD EDUCATIONAL GOALS. ASSISTED
WITH DRAFTING RFP FROM STATE AGENCIES FOR SCHOOL INTERVENTION SERVICES.
. Provide parent training for Title 1 Schools
. Work with Schools and School Districts on providing various
educational services including; Educational accountability, pathway
programs to college and career success, child welfare and social
services, mentoring program, substance abuse, family counseling,
special school services & training and targeted technology driven data
sharing.
. Work with struggling School Districts on the integration of technology
and using the power of data to Improve Student Achievement.
. Work with struggling School Districts on the implementation of smart-
technology that monitors each student's readiness for college and career,
providing them with the resources they need for successful transition
from middle school through their senior year in college.
. Demonstrated and positioned "writing in the work place" initiatives to
High Schools/Juvenile Institutions & Corporations which help in
assessing and developing employee skill level and job placements for
HS graduates.
. Provide struggling Schools and School Districts with technology
training and immediate feedback to help assess and develop student's
proficiency across various subject areas. Help administrators manage
the college placement process.
. Hired & managed a team of sales consultants that focused on specific
communities nationwide.
. Respond to statewide initiatives via Request for Proposals.
. Develop Business-to-Business relationships.
. Develop partnerships with organizations to leverage and increase
existing business offerings
. Assist with the development of marketing collateral & campaigns for
each of the various markets.
. Conduct Performance Evaluations for sales consultants
. Traveling extensively within U.S
. Manage conflict and problem solving
CAMBIUM LEARNING TECHNOLOGY
RESELLER (12 MONTHS CONTRACT)
APRIL 2011 - APRIL 2012
ASSISTED WITH THE SALE OF CAMBIUM LEARNING TECHNOLOGIES (CLT) TEXT TO
SPEECH SOFTWARE PROGRAM (KURZWEIL 3000) IN K12 & HIGHER EDUCATION
INSTITUTIONS IN NJ AND NYS. IMPLEMENTED A TERRITORY SALES PLAN AND ASSISTED
WITH BUILDING A SALES TEAM FOR THE NORTHEAST REGION.
. CULTIVATED AND MAINTAINED RELATIONSHIP WITH THE NJ AND NYC BOARD OF
EDUCATION
. SERVED AS A LIAISON TO VARIOUS SCHOOL DISTRICTS IN THE NORTHEAST
REGION
. ATTENDED TARGETED WORKSHOP AND CONFERENCES THAT WERE GEARED TOWARDS
SPECIAL EDUCATION, ESL, RTI AND ELA IN AN EFFORT TO PROMOTE CLT
PRODUCT LINE
. DEVELOPED AND MAINTAINED THE METRICS IN SALESFORCE.COM THAT WILL BE
USED TO TRACK CUSTOMER ACCOUNTS AND MAINTAIN SALES REP
PIPELINE/REVENUE PROJECTIONS.
. OPEN DOORS WITHIN "DIFFICULT" ACCOUNTS AND ASSISTED WITH THE SALES
PROCESS; FROM THE EXPLORATORY MEETING TO PRESENTING SOLUTIONS FOR THE
CLIENT AND CLOSING DEAL.
. STAGED PRESENTATIONS AND CONDUCTED MINI SEMINARS TO BRING AWARENESS OF
CLT PRODUCTS TO EDUCATORS WITHIN THE NORTHEAST REGION
. ASSISTED WITH DRAFTING RFP FROM STATE AGENCIES AND HIGHER EDUCATION
INSTITUTIONS.
RESCARE WORKFORCE SERVICES (ARBOR E & T), NEW YORK, NY
EXECUTIVE DIRECTOR BUSINESS RELATIONS CENTER
MARCH 2009 - APRIL 2011
TOTAL OPERATING BUDGET: 32 MILLION; PLAN, DIRECT AND COORDINATE BACK-TO-
WORK (BTW) DEVELOPMENT PROJECTS WITH A TEAM OF 60-70 MEMBERS WITHIN THE
BUSINESS RELATIONS DEPARTMENT. TRACK PERFORMANCE AND COMPLIANCE TO ENSURE
FEDERAL AND STATE FUNDING FOR SYSTEM-WIDE TRAINING, EMPLOYMENT, AND LARGE
AND SMALL BUSINESSES SERVICES PROJECTS. COORDINATE GRANT PROPOSALS IN
CONJUNCTION WITH OUR FUNDING SOURCE-HUMAN RESOURCE ADMINISTRATION (HRA).
. Maintain organized database of clients & employers and keep detailed
documentation of all contacts with clients.
. Research prospective target employers with high-volume hiring needs.
. Ensure employer needs are met during the hiring process.
. Enter employer information into all appropriate databases and monitor
employer activities.
. Support Account Managers in developing relationships with local
businesses and developing a network for job placement.
. Recruited, hired and directed 60-70 members within the Business
Relations Department in five Back-To- Work Career Center Projects in
NYC.
. Provided training, placement and business services to participants
enrolled in public assistance within the 5 boroughs of NYC.
. Share information with appropriate staff and/or funding agencies.
. Meet performance criteria on a weekly, monthly, and annual basis.
. Continual success with Arbor E&T, formally known as NY Job Partners.,
by managing and strategizing with BTW staff that resulted in top
performers in NYC.
. 2009 President's Award for Excellence within the first year.
. A skillful manager of people, budgets, and resources; managed and
balanced mixed funding budgets and resources for WIA/TANF, CAS-WeCare,
and the Youth Employment Program.
. Developed and directed leadership teams in order to maximize the
utilization of staff expertise and knowledge within a TQM model.
. Established a streamlined and an effective delivery system of all Back-
To Work (BTW) services to both customer and employer.
. Planned, facilitated and guided staff in a step-by-step process to
surpass performance goals and meet the demands of all program
requirements on which continued funding is dependent.
. Implemented innovative marketing and customer service strategies for
BTW services.
. Oversee Account Manager Team, manage scheduling, and work with Program
Director on quarterly and yearly reviews.
. Spearheaded one of the largest BTW job fairs for displaced workers and
ex-offenders in NYC
KAPLAN INC (TEST PREP & ADMISSION), NEW YORK, NY
ED DIRECTOR & GENERAL MANAGER - PRE-COLLEGE PROGRAMS JULY 2006 -
FEBRUARY 2009
OVERSAW DEVELOPMENT AND MANAGEMENT OF THE 5 BOROUGHS IN NYC PLUS LONG
ISLAND; COORDINATED ALL SALES AND MARKETING INITIATIVES IN NY AND MANAGED A
STAFF OF 12 PRE-COLLEGE SALES/ACCOUNT MANAGERS. PRESENTED AT HIGH-LEVEL
MEETINGS ON KAPLAN SERVICES AND PROVIDED INFORMATIONAL SEMINARS. MANAGED
SALES IN THE NORTHEASTERN TERRITORY (NEW YORK, NEW JERSEY, PA & DELAWARE)
DEVELOPED A NETWORK OF HIGH-LEVEL CONTACTS, GENERATED REVENUE, MAINTAINED
RELATIONSHIPS, RESEARCHED EDUCATIONAL TRENDS, AND SERVED AS A CONSULTANT TO
VARIOUS SCHOOLS/SCHOOL DISTRICTS.
. Managed 12 Pre-College Account Managers across the NYC Boroughs in all
Sales and Marketing Initiatives
. Recruited to help turn around the Pre-College business that was facing
challenges as a result of the impact on the SAT test change the previous
year, in 3 months developed relationships and started Kaplan SAT classes
in a record number of NYC High Schools & Specialized High School in the 5
boroughs that impacted our revenue growth over 60%
. In 3 months expanded the Pre-College business by developing relationships
and partnering with Organizations that impact community outreach such as
the Y JCC, YMCA, Youth Action Homes and programs and the NAACP to
mention a few
. Restructured and grew the Pre-College Initiative known as Kaplan KOC
(Kaplan on Campus) which is a way to partner with both Public $ Private
schools to hold Kaplan SAT, ACT & PSAT classes in the school as an after
school program. This helped alleviate the issue of renting off site
space to hold Kaplan courses, also the discount offered to students of
the schools we partnered with help grow our enrollment and provided a
more tailored approach to our marketing initiative by working with the
school to market the courses directly to their students.
. Developed relationships with key officials at the NYDOE and provided free
educational seminars/service to schools identified as a school in need of
improvement (SINI) to help enhance our relationships and leverage our
service over competitors, provided seminars/service such as the college
admission consulting, test taking strategies, essay seminars, college
financial aid and SAT/PSAT practice test to these schools.
. Managed P&L
. Cultivated and maintained relationships with key educational officials in
an effort to create a network of high level contacts and develop
partnerships
. Created an awareness and demand for KAPLAN K12 products and services
throughout the Northeast territory through various workshops, product
demonstrations and other outreach initiatives
. Monitored State Offices of Education and report on trends, and RFP's as
necessary
. Maintained accurate reports on sales for the Northeastern Region
. Represented KAPLAN K12 at various conferences, workshops, and state board
meetings disseminating
information supporting KAPLAN K12 mission and addressing
various constituencies' interests
. Provided new product suggestions based on market needs
. Performed On-site training, effective presentations and teacher training
workshop
. Generated over $350 thousand in the first year from state assessment test
readiness publications (GEPA, HSPA, NJASK, REGENTS) and intervention
programs in reading & math
. Conducted Performance Evaluations for direct reports
. Recruited and Hired staff of Account Managers
. Traveled extensively within New York State
. Managed conflict and problem solving
AUGUST 2001 - JULY 2006
EDUCATIONAL TESTING SERVICE (ETS), PRINCETON, NEW JERSEY MARCH 2003 -
JULY 2006
NATIONAL ACCOUNTS & SPECIAL PROJECTS
Account Manager Sales
Assisted with the sales for the entire western region of the National
Accounts and Special Projects team while managing several school district &
higher education institution accounts for ETS products like Criterion,
IDMS, PRAXIS (PARA-PROFESSIONAL STUDY GUIDES), TOEFL, TOEIC, ACEDMIC
PROFILE, and A FRAME WORK OF TEACHING (Charlotte Danielson). Delivered
demo's on the products and delivered training to schools and schools
district.
. Cultivated and maintained relationships with key educational officials in
an effort to create a network of
high level contacts and develop partnerships.
. Served as an account liaison to various school districts in the western
region regarding ETS's products and
services and interpreting program guidelines when needed.
. At occasions, represented ETS at various conferences, and workshops.
. Provided new product suggestions based on market needs.
. Worked with sales force to provide strong understanding of products and
positioning of those products.
. Performed On-site training, effective presentations and teacher training
workshop of ETS products.
. Conducted online presentation and training to schools using Microsoft
Live Meeting & WebEx.
Educational Testing Service (ETS), Princeton, New Jersey
August 2001 - March 2003
Inside Sales - Team Lead
Worked Inside sales in the call center to selling Praxis, Paraprofessional,
GRE & GMAT prep guides to students.
. Cultivated and maintained relationships with key stakeholders within
the educational community, positioning ETS products and services as a
curriculum enrichment tool and increasing revenue.
. Represented ETS to a wide variety of audiences including educators at
all levels, organizational and business leaders.
. Monitored educational trends on a local and national level.
Proactively responded to customer inquiries regarding ETS solutions
and provided needs assessment as needed.
. Generated revenue of about 2 million dollars in the sales of study
guides in 8 months.
Juno Marketing/Origination Resources, Ewing, New jersey
March 2001-May 2006
Co-owner (TELEMARKETING Start-up)
Defined strategy for direct marketing, and managed a comprehensive
marketing plan encompassing integrated marketing initiative designed to
penetrate and grow targeted markets. Communicated with customers, partners
and vendors to better coordinate all marketing efforts in accordance with
the company goals. Planned and carried out market research and analyses.
Prepared and manage $1 million marketing budget. Responsible for the
development of new business initiatives with corporations, certification
associations, higher education institutions, and government agencies
including providing enterprise solutions, e-Learning solutions, assessment
solutions, and maintaining relationships. Current partners include but not
limited to Intuit, GMAT, University Of Phoenix, Kaplan University,
Princeton University, Sage, TurboTax, ESRI, Microsoft, General Electric,
IBM etc.
. Provide enterprise solutions that allow clients to retrieve
disambiguated data using linguistic tools that drive back targeted
results based on specific search criteria.
. Provide item-authoring solutions to certification clients that help
manage their entire certification exam.
. Demonstrated and positioned e-Learning solutions to corporations which
help in assessing and developing employee skill level.
. Solutions provider for the higher education market that help to assess
and develop student's proficiency across various subject areas. Help
administrators manage the college placement process.
. Hired & managed a team of sales managers that focus on specific
vertical markets.
. Respond to statewide initiatives via Request for Proposals.
. Improved target-market product sales by 27% through designing and
launching new marketing strategy.
. Increased new-product revenue from zero to $50,000 within one month
by spearheading creation and implementation of highly effective
marketing campaign Planned and led execution of online advertising
campaign that doubled monthly revenue.
. Exceeded business goal of 25% market share for one product, propelling
overall market share beyond 35%.
. Managed & supported the sales and marketing team of 24 staff.
. Generated leads and new business and developed strategies to secure
sales and motivate sales team.
. Developed proposals and Closed large accounts.
Capitol Educational Services, London, England May 2000-
January 2001
Assistant Marketing Manager
Developed and Co-managed a wide range of marketing tools, including
promotional materials, direct-mail pieces and Web site content. Defined and
evaluated product marketing collateral, programs, and analyses. Tracked,
projected, and reported both advertising and circulation-based marketing
programs. Maintained communication with upper management to ensure
marketing activities are aligned with business goals. Provided leadership
and direction to sales & marketing representative to guide the creation of
marketing materials and ensure congruence with objectives.
. Successfully maintained and increased client base by designing and
implementing strategic customer-
retention projects.
. Planned and led execution of online advertising campaign that doubled
monthly revenue.
. Researched, developed, co-managed, and evaluated marketing activities
relating to customer needs.
. Developed, managed, and executed special projects and training programs
to enhance corporate brand
equity.
. Facilitated and instructed various workshops and product demonstrations.
. Coordinated all levels of event and trade shows.
West African Examination Council, Lagos, Nigeria
February 1997- January 2000
Senior Project Assistant (Channel Expansion)
Supported all levels of proposal development by identifying, collecting,
and organizing statistical data, prepared background information for
committee meetings, and created and maintained databases.
. Assisted with the creation of new test centers in west Africa (Nigeria,
Ghana, Togo, Liberia, Gambia etc) to
administer the Senior Secondary School exit exam (WAEC) throughout
west Africa.
. Provided assistance with research and assessment development for
educational agencies such as the
Department of Education and the ministry of science & technology
in Nigeria.
. Assisted with the preparation of technical reports and national
publications based on educational trends and
policies.
. Assessed skill level of candidates through the implementation of low
stakes assessment and determined
appropriate instructional aide material for preparatory purpose.
EDUCATION
Oba Femi Awolowo University, Ile Ife, Nigeria (GPA 3.7)
November 1995-1999
Bachelor of Science, Marketing
The London Institute of Technical Education, Ilford, Essex England
December 1992- 1994
Diploma in Computer Science & Management Information Science
Certifications
DPS TRAINING (DIMENSION OF PROFESSIONAL SELLING)
HOLDEN INT'L TRAINING (PROFESSIONAL COMMUNICATION)
Professional Affiliations & Activities
MEMBER OF THE WEST AFRICAN EXAMINATION COUNCIL (WAEC)
Member of the Association for Science and Technology
Member of the National Council for West African Teacher
Toastmasters
References Furnished upon request
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