/medical billing/coding
Resume:
Donna Arden
Zion, IL. *****
*****.*****@*****.***
SUMMARY OF QUALIFICATIONS
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Ability to work well independently and as a team player
■ Experience resolving complaints and handling special situations
■ Microsoft Office Suite, including Word and Excel
TECHNICAL TRAINING
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Explain the uses of coding conventions when assigning codes and modifiers
■ Identify the placement of CPT codes on the CMS 1500 insurance forms
■ Code E/M services and anesthesia services
■ Resolve complaints and handle special situations
■ Apply procedural coding and billing skills
■ Troubleshoot rejected claims and understand the lifecycle of a medical claim
■ Understand and extract the proper information from medical records
■ Decipher medical terminology as written in case reports
■ Explain benefits (EOB) and remittance advice (RA)
NHA certified Billing and coding specialist
NHA certified Medical Administrative Assistant
TRAINING
Computer Systems Institute, Diploma: Healthcare Career Program, Gurnee, IL 2010
Medical Terminology
■ Anatomy and Physiology
■ ICD 9 CM Diagnostic and DRG Procedural Classifications
■ CPT Procedural Coding
■ Medical Insurance and Reimbursement procedures
■ Medical office administrative practices
■ Hospital and Physician Coding and Billing
■ Medicaid/Medicare/Medigap/HMO/ TRICARE/CHAPVA/Private Pay
■ HIPPA, Privacy and Security Rules
■ Introduction to Electronic Health Record (EHR) Systems
■ Simulated Professional Practice
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WORK HISTORY
Mason Bail bonds, Cook Station, MO. 2001 2010
Bail Bond Agent (also known as Surety Agent)
■ Licensed through the Department of Insurance (Missouri)
■ FBI Fingerprint checked
■ Took calls, interviewed, negotiated, wrote contracts, investigated.
■ Served as liaison to judges, attorneys, prosecutors, and the police departments, court clerks,
courtrooms, probation/parole officers.
Country Creatures Veterinary, Steelville, MO
Office Assistant/Vet.assistant 1998 2000
■ Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail
systems, and personal computers.
■ Answer telephones, direct calls, and take messages.
■ Maintain and update filing, inventory, mailing, and database systems, either manually or using a
computer.
■ Communicate with customers
■ Vet. Assistant in surgery, healthcare of animals, gave vaccinations
■ Prepare and dispense medications under supervision of veterinarian
■ Perform & interpret laboratory tests
■ X rays
■ Sterilization of equipment
Plantation Baking Co., Receptionist/Secretary, Lake Bluff, IL 1990 1998
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail
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systems, and personal computers.
Answer telephones, direct calls, and take messages.
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Maintain and update filing, inventory, mailing, and database systems, either manually or using a
■
computer.
Contact this candidate