Customer Service Sales

YOLETTE F MOMPOINT

*** ** ***** ******* *** ***

Phone: 786-***-****

************@*****.***

Objective

A position in which I can demonstrate my ability as an administrative

assistant, secretary, clerical, salesperson, customer service

representative.

Ability Summary

Experienced in providing high-level administrative support by conducting

research, preparing statistical reports, handling information requests,

putting forward ideas for growth in the sales industry, and great aptitude

for multitasking.

Employment History:

Licensed Insurance Agent American Income Life Miami, FL

02/2012 to present

Protecting families by enrolling individual and family in the life

insurance program, explaining the products to the clients so that they can

have a clear understanding of what the plan promotes.

Customer Service Specialist Dds/Brighsky Miami,

FL

03/2010 - 10/2011

Serving as a link between patients and doctor's office in order to

guarantee the accuracy and the speed of the process. Making certain that

the patients receive their supplies on time and offering clarification on

every facet of the matter, using all available office equipment mostly a PC

to service the clients.

Service Secretary Miami Lincoln Mercury Miami, FL

12/2007 - 12/2009

Performing general ledger classification through a proprietary software

system. Greeting customers, answering phones, scheduling appointments for

customers to service their vehicles, and being responsible for department

office supply inventory.

Administrative Assistant/Sales Gen-x computers Miami, FL

03/2003 - 11/2007

Providing high-level of administrative support by conducting research,

preparing statistical reports, handling information request, and performing

clerical functions such as preparing correspondence, receiving visitors,

scheduling meetings, recruiting sales agent and providing the techniques

and adequate tools to guarantee the success of my trainees.

Customer Service/Sales Sitel Corporation Miami, FL

04/2002 - 02/2003

Making certain that the Verizon telephone subscribers understood the

innovation of the DSL, receiving orders from the customers, following-up

with the process, and sealing all the deals efficiently.

Education and Training:

Issuing Institution Qualification Course of Study

Lindsey Hopkins Vocational School Microsoft Office

West Indies University Board Certified School Office

Administration

Honors & Activities:

Graduate with honors from West Indies University with a GPA of 4.0

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