Customer Service Sales

Jameica Calahan

*** **** ***** ***** *** ** - Decatur, GA

********@*****.*** - 404-***-****

I am seeking a full-time or part-time position in the Administration, Customer Service, Retail, and Sales

industries.

WORK EXPERIENCE

Telesales

Comcast - Alpharetta, GA - October 2012 to Present

Provide great customer service

Outbound calling

Data entry

Multitasking

Aggressive selling

Warehouse Worker

Tayiib Food - Atlanta, GA - December 2010 to Present

Atlanta, Georgia 12/2010 - Current

General Warehouse

Responsible for general duties involving physical handling of product, materials, supplies and equipment.

Maintain orderly and clean work area in compliance with Company safety and sanitation requirements.

• Operating industrial power equipment and machinery

• Receive and process orders

• Accepting and organizing mail and packages

• Package and produce labels to company/corporate specifications.

• Restock finished goods shelves with rotation of inventory goods as required.

• Pick and restock finished goods shelves from Intercompany with rotation of inventory goods as required.

• Assemble product to company's specifications.

• Pick, prepare and ship product as instructed.

• Process/administer accurate daily cycle counts; expedite lists, garage sale items and cancellations

• Administer accurate receivables, location designation and issues via computer entries.

Sales

Adecco - Atlanta, GA - March 2010 to December 2010

Conduct professional phone calls

• Sale products and merchandise

• Microsoft Office functions

• Advertising assistance

• Multi line phone system

• Accepting and organizing mail and packages

Administrative Assistant/Customer Service

Lowe Circuit - Atlanta, GA - May 2008 to March 2010

Provide administrative support and customer service to staff and clients. Coordinate day-to-day operations,

such as personnel, records control, special management studies and reports, budget preparation and control,

travel arrangements, conferences and meetings, etc.

• Ability to work with Senior level Executive Assistant Staff and ability to recognize protocol and prioritization.

• Assist and perform secretarial and administrative tasks; Coordinate meetings, heavy calendar management

• Develop presentations, manage expense reports, time recording, coordinate travel arrangements, coordinate

monthly status reporting, and monitor monthly department charges

• Maintain department organizational charts, answer phone overflow and make callbacks

• Proof and format documents / correspondence, enter contact information into contact management system,

maintain file system for contracts and other important documents

• Proficient in Microsoft Word, Excel, PowerPoint and Outlook, verbal and written skills, coordination and time

management skills, friendly disposition, good telephone etiquette, ability to multi-task.

• Handle facilities and office supply needs, handle and organize incoming mail

• Coordinate department gatherings (holiday parties, luncheons, major meetings)

• Complete special projects as assigned

• Work with confidential materials with minimal supervision

• Perform other generic office activities and work multi-line phone system

Telesales

Randstad - August 2007 to May 2008

Responsible for handling all new business inquires by telephone.

• set qualified appointments for the outside sales team

• direct opportunities to the Inside Telesales group

• develop highly qualified leads for clients products and services

• Data Entry

• Supervise other employees

• Lead meetings and public relations

Hostess

Six Flags Over Georgia - Austell, GA - March 2007 to August 2007

Provided cleaning services throughout the amusement park

• Provided directions and information to guests visiting the park

• Handled customer complaints in a very helpful manner

• Greeted and welcomed visitors and guests to the park

Server

Steak N Shake - Atlanta, GA - March 2004 to March 2007

Ensures all guests are provided with prompt and friendly service according to company guidelines and

standards. Also assist fellow team members to ensure overall guest satisfaction.

• Neat clean professional appearance

• Take down and repeat orders

• Work Cash register

• Sanitize tables, floors and other areas

EDUCATION

High School Diploma

Chapel Hill High School Douglasville - Douglasville, GA

2007

ADDITIONAL INFORMATION

SUMMARY OF SKILLS

• 5 years of Microsoft Office knowledge, usage, and experience

• 6 years of Customer Service experience

• 4 years Server experience

• Extremely dependable and willing to get the job done

• Possess strong organizational development skills, demonstrates excellent communications, writing,

organization, and problem solving skills, demonstrate ability to interface effectively and decisively with other

units, departments and outside agencies

• Team player and have the ability to work well with all levels of internal management and staff

Contact this candidate