Manager Service

David Russell Pray

*** ***** ******

Shillington, PA 19607

Home Phone: 610-***-****

E-mail ******@*******.***

* *********

To obtain a challenging position of PC/User Support where my knowledge

and experience can be developed and utilized fully.

2 Qualifications

. Knowledgeable in numerous brands of computers, printers, audio visual

and related equipment

. A+ Certification, Cisco Networking Academy, HP Printer Certifications

. Extensive knowledge of Windows and Macintosh Operating Systems and

Software, Microsoft 2003 Server Certificate.

3 Work History

2012-current Boyertown School District

Maintain printers, desktop computers, laptops, smartboards,

projectors, iPad's iPod's. Respond to Windows 7 service calls. Work with

Study Island, Pearson Success, eSchool Plus, CDT testing, Tech Steps Google

docs.

2004 to 2012 Cornwall Lebanon School District

Setup, image Apple, PC computers laptops, servers. Setup

printers, AV equipment and Smart boards. Install network wiring, terminate

throughout the schools. Respond to technical calls remotely, and in

person. Respond to Windows 7, Vista, XP, Microsoft Office, Apple 10.5, 10.6

technical calls. Work with Active Directory and Open Directory. Repair

laptops circuit board level. Repair PC, Apple, desktops, and laptops.

Repair printer, and AV equipment.

2004 to 2004/6 Alcon Labs through Manpower Professional

Help Desk System data entry/maintenance. Maintain printers, computers,

audio visual and other Information Technology equipment. Set up

teleconferences install images on new systems and set up. Help users

with various software programs, e-mail and use of equipment. Ensure

maintenance is preformed on all equipment.

David Russell Pray

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Resume

2003 to 2004 CompTech Group

Serviced, maintained, and upgraded all computers and printers at

Kutztown University. Install images, operating systems, software

applications, printers, virus protection, and memory throughout the

Kutztown University. Helped users with software and the operation of

equipment.

1984 to 2003 Service Technician, Berks County Intermediate Unit

Serviced, maintained, upgraded all brands of computers, audio visual

equipment and printers throughout Berks County Schools, Kutztown

University, Reading Area Community College and the County of Berks.

Ordered parts and performed maintenance for equipment listed. Serviced

typewriters, fax machines, copiers, shredders, dictating equipment,

laminators, and other electronic equipment. Trained, oriented,

assisted coworkers and new employees in the use of software programs

and computer hardware. Helped setup teleconferences, assisted in

setting up networks in building labs and offices.

1974 to 1984 Service Technician, Edward's Business Machines

Serviced and maintained typewriters, fax machines, copiers,

ditto, and calculators. Assisted the Service Manager to

dispatch calls.

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2 Education

1975 Graduate, Governor Mifflin School District

1975-1976 Mechanical Engineering, Penn State Berks Campus

1984 Reading Area Community College Electronics ll

Certificate

1993 Local Area Networks Certificate

2000 Cisco Networking Academy

2001 CompTIA A+

1 Interests & Activities

Wood Working, Fishing, Golf, Rug Hooking, Gardening

Member Knights of Columbus 4th degree

2 David Russell Pray

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5 Licenses & Certificates

Windows 2003 Server Certificate

Apple 10.5 Server Certificate

CompTIA A+ certification

Cisco Networking Academy Semester 1-4

Local Area Network Certificate

HP Printer certifications

Other Certifications available

Contact this candidate