Kassandra A. Chavez
**** ************** ** *** ***, San Antonio, TX 78240
*****************@*****.*** ~ 210-***-****
OBJECTIVE
Seek to accommodate myself as a Receptionist in a reputable organization
SKILLS SUMMARY
Strong organizational skills, team player, works independently, flexible,
quick learner. Experience in Microsoft Word, Outlook, Excel,
Keyboarding, Windows XP, Windows 2007 and Windows Vista
EXPERIENCE
August 15, 2011 - Present, Guest Service Attendant/ Trainer
Spa D’Sante, San Antonio, TX
Greeting all guests with a warm welcome and ensuring that they are
satisfied with their spa experience
Accommodating all guest requests quickly and courteously.
Handling complaints effectively and efficiently.
Setting up workstations with the appropriate supplies
Booking spa appointments and assisting guests with the check-in process
as well as the check-out process.
Communicate well with guests in addition to associates and other
members of management.
June 14, 2009 – May 19, 2012, Certified Nurse Aide
Northgate Health & Rehabilitation Center, San Antonio, TX
Work closely with patients
Provide routine basic care services such as bathing, grooming and feeding
patients
Assist patients with daily living tasks.
Answer patients’ call signals
Turn and reposition bedridden patients, alone or with assistance, to
prevent bed sores
Observe patient’s condition and report any changes back to the nurse.
Change patients bed sheets, pillows and water to ensure 100% hygiene
EDUCATION
San Antonio College, August 2009 - Present
Diploma, Robert E. Lee, 2009
CERTIFICATES
Department of Aging & Disability Services, Certified Nurse Aide, San
Antonio, TX
Certificate Number: NA08622197, Expires: 05/2011
REFERENCES
Denise Wisniewski, RN,MSN Teacher, Robert E Lee High School, 210-
219-1544