Customer Service Manager

Objective

To secure a position with a well established organization with a stable

environment that will lead to a lasting relationship enabling me to use my

strong organizational skills, educational background and be a part of a

successful team effort.

Skills Summary

Customer Service Skills Computer Skills Accounting

Written Correspondence Appointments Front-Office Operations

General Office Skills

Employment History

City of truth family life center - Anaheim CA

Office Manager, September, 2011 to June, 2012

. Maintenance of office, mail/message distribution, record keeping

. Assuring office is neat and stocked with necessary tools for

functionality

. Assist with planning and execution of all society events, management

of interns including interviewing, tasks delegation and scheduling

. Perform filing, data management, drafting and editing letters, memos

and correspondence

. Develop and implement Children's Church ministry programs

. Assist with clientele, sales reps,

ORANGE COUNTY TRANSPORTATION AUTHORITY - Orange, CA

Coach Operator, October 2006 - March, 2010

. Excellent communication skills.

. Able to inspect vehicles and report any defects.

. Ability to keep vehicles clean and tidy.

. Ability to answer questions of passengers regarding bus services

. Ability to maintain vehicle operating records.

. Able to prepare reports of accidents and traffic delays.

. Able to work varied hours and shifts.

MS. TERRY'S DAY/FOSTER CARE - Buena Park, CA

Director/Caregiver, May, 2000 - October, 2006

. Provided safe, nurturing environment for children ages 0 to 12

. Proficient in meal planning/preparation

. Provided early childhood education, supervised/planned field trips

. Prepare facility budgets, appropriate forms for state funding agencies

. Excellent communication skills

. Supervised employees

. Provided transportation, CPR/First Aid certified, perfect driving

record

EDUCATION

Kaplan University, Bachelors Science Program, Early Childhood Education

(ongoing)

Kaplan University, Associate Science, Early Childhood Education, September,

2012

Contact this candidate