Customer Service Administrative Assistant
Resume:
Tammi Kinney
Apex, NC *****
(*19) 896- 2916
***********@*****.***
Medical Administrative Assistant
Profile
Medical administrative support professional offering versatile medical office
management skills and proficiency in Microsoft Office programs. Excellent
ability to manage multiple, concurrent priorities and meet tight deadlines
without compromising quality. Can work independently as well as with a
team to exceed expectations. Superior telephone customer service qualities.
Education
Hawkeye Community College Waterloo, IA
Medical Secretary : Diploma
Relevant Courses:
IC9 & HCPC's Coding
Transcription
Medical Insurance & Patient Billing
Microsoft Office 2010
Administration Office Procedures
Medical Terminology, Anatomy & Physiology
Business Law
Key Skills
Office Office Spreadsheets/Reports Front Desk Reception
Skills: Management Patient Scheduling Executive Support
Records Data Entry Client Support
Management
Database
Administration
Comput MS Word MS Outlook Windows
er Skills: MS Excel MS Access QuickBooks
MS PowerPoint MS Publisher MediSoft
Experience
Mulch Masters, Inc. Administrative Office Manager
April 2012 to Present
Answered multi line telephone system to
•
assist customers with questions and
schedule deliveries
Responsible for meeting daily/weekly
•
sales goals
Kept up to date records for Accounts
•
Receivable
Managed and resolved customer relation
•
situations
Ordered Quarry and yard products needed
•
Supervise 10 employees including
•
scheduling
Hauser's Water Systems Administrative Assistant
2006 2008
Accounts receivable/Accounts payable & Collections
Billing & correspondence with Commercial/Industrial accounts
Phone and Counter customer service.
Managed a large customer database
Monthly billing & reports
..
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