Asha L.
**********@*****.***
SUMMARY
o 10+ years of global IT experience and accomplished Software QA/Test
Lead/Test Manager with a track record of leading large and complex
projects.
o Expertise in delivery of Software testing projects from project
initiation to release. Domains included: Embedded, Enterprise, Retail,
Mainframe, ecommerce applications, Healthcare, Client server, web based
applications, migration projects and Project and Portfolio Management
tool (PPM) applications.
o Excellent in end-to-end system testing and testing solution provider.
Good Coordinator on work between offshore and onshore modules.
o Experience includes creating automation scripts to speed up the project
delivery cycle using the tools Quick Test Professional and Load runner.
o Excellent hands on experience with following test practices, Build
Verification Test (BVT), Continuous Integration Test (CIT), System
Integration Test (SIT), Performance Testing, Load Testing, Regression
Test, Exploratory Test, Localization Test, User Acceptance Test (UAT).
Functional Testing.
o Established offshore / onshore teams with a proven track record for India
business & IT Operations. Successfully managed around 25+ resources.
o Strong experience in various SDLC life cycle models, Agile Development,
Waterfall, V Model and Iterative models.
o Generate Project Dashboard, Project Summary, Project Burn down, Estimate
Trend, Project/Release Roadmap and Sprint Reports using Version One tool.
o Have proven software-testing skills involving Test Plan creation,
estimation, resource planning and tracking; team formation and
allocation, milestones and dependencies, risk mitigation, metrics
tracking, auditing and reporting, and reviews. Dedicating in maintaining
high quality standards and establishing processes. A sincere and
hardworking professional and good ream player with strong capabilities to
learn.
o Experience to work closely with project stakeholders, technical personnel
to meet project objectives. Supported Quality assurance by developing
statement of work based on customer objectives, developing work breakdown
structures and project plans, Risk analysis, Risk management, strategic
planning, process planning, execution, monitoring with ability to support
multiple projects.
o Experience in managing process management activities: Participate in
Project Management meetings, Test reporting, Traceability matrix
creation, co-ordinate with various client stakeholders, Reporting status
to the client and stake holders, Obtaining approvals from the client
managements.
o CA Clarity (Project and Portfolio Management Tool) experience in Project
Management, Portfolio Management, Resource Management, Demand Management,
Process Management, Financial Management, Studio, Reporting and Security.
o Expertise includes Requirement Gathering, Analyzing Requirements,
Requirement gap analysis, Developing System Requirement documents,
Training and Educating stakeholders, Business Users, End Users.
SKILLS
Industry Domain Expertise Embedded, Enterprise, Retail, Mainframe,
ecommerce, Healthcare, Client server, Web
based applications, migration projects,
Project and Portfolio Management tool.
Test Automation Tools Quick Test Pro, Load Runner
Test Management / Defect Quality Center, Application Life Cycle
Tracking Tools (ALM) version 11, Rational Test Manager,
Version One, Clear Quest.
Management Tool CA Clarity, PPM (Project and Portfolio
Management).
Microsoft project,
RDBMS Oracle, MS SQL Server, MS Access.
Operating Systems Windows9x/NT/2000/XP, UNIX, Sun Solaris
Technical skills Cisco LAN Switch, Storage Area Network, CA
Clarity, TOAD, XML open Gateway (XOG), Gel
Script.
Languages HTML, VB.NET, VB Script, Java Script
Reporting tools Crystal Reports, Business Objects.
EDUCATION
. Masters Degree in Computer Application (MCA): Bangalore University,
Bangalore, India
. Bachelors Degree in Science (B. Sc.): Bangalore University,
Doddaballapur, India
PROJECTS
September 2012 to Till Date
Capital One VA, USA
January 2010 to March 2011
Role: Tech Lead
User base: Program managers, Project managers, Resource Manager and IT
department.
Modules: Project Management, Portfolio Management, Resource Management,
Demand
Management, Time Management, Process Management, Financial
Management, Studio,
Reporting and Security
Deliverables:
. Capturing testing efforts during testing phase. Performing a test
coordinator during the development of the project.
. Create testing schedules and work towards achieving the testing
milestones and deliverables.
. Identifying the key dependencies, risks and issues in time and working
towards to mitigate them for the testing phase.
. Create Test Strategy. Maintain and update the test strategy. Getting sign
off from the client and stakeholders for the test strategy.
. Create Test Plan, Budget, Schedules and milestones.
. Track the team progress, Report the status and progress to the client and
stakeholders.
. Scheduling and conducting defect triage meetings.
. Generating Automation regression test scripts, maintenance and
enhancement of those scripts as per the application change requests for
every new release.
. Designing automation frame work and preparation of input data grid for
all the test cases.
. Execution of QTP Auto regression scripts for each release.
. Coordinating with development team and Business Analysts in understanding
the business requirements and analyzing the defects.
. Facilitate and coordinate the UAT testing activities. Creating and
execution of UAT Use Cases.
. Provide testing guidance to the testing team in understanding the
requirements and identifying the tests and the coverage.
. Creating Traceable matrix.
. Responsible for validating and Tracking defects in Version 1 tool and
test progress in each sprint.
. Tracked all the project QA metrics details in Version 1 tool and
successfully completed the project closure Audits.
. Assisting in administrative tasks as needed to facilitate testing.
Develop and review the Requirements, conducting business code reviews.
. Test Scripts creation. Scheduling Review meetings, Test Plan Walk
through, Verification of defects, escalating defects to the Vendors and
Development team and other concerned members.
. Test scripts execution, Performed integration, System, Functionality
testing.
. Getting signoff from the client, stakeholders and users of the testing
activities and testing milestones.
Skill used: CA Clarity, Gel Script, NSQL, SQL server 2000, QTP, Quality
Center, Agile methodology.
April 2011 to September 2012
Credit Suisse NY, USA
Role: Test Manager, Business Analyst
User base: Program managers, Project managers, Resource Manager and IT
department.
Modules: Project Management, Portfolio Management, Resource Management,
Demand
Management, Time Management, Process Management, Financial
Management, Studio,
Reporting and Security
Deliverables:
. Create testing schedules and work towards achieving the testing
milestones and deliverables.
. Identifying the key dependencies, risks and issues in time and working
towards to mitigate them for the testing phase.
. Performing a test coordinator during the development of the project.
. Create Test Strategy. Maintain and update the test strategy. Getting sign
off from the client and stakeholders for the test strategy.
. Create Test Plan, Budget, Create Schedules and milestones.
. Track the team progress, Report the status and progress to the client and
stakeholders.
. Performing business code review of the requirements delivered in each
iteration from the technology team.
. Scheduling and conducting defect triage meetings.
. Coordinating with development team and Business Analysts in understanding
the business requirements and analyzing the defects.
. Facilitate and coordinate the UAT testing activities.
. Provide testing guidance to the testing team in understanding the
requirements and identifying the tests and the coverage.
. Creating Traceable matrix.
. Creating and execution of UAT Use Cases.
. Assisting in administrative tasks as needed to facilitate testing.
Develop and review the Requirements, conducting business code reviews.
. Test Plan and Test Scripts creation. Scheduling Review meetings, Test
Plan Walk through, Verification of defects, escalating defects to the
Vendors and Development team and other concerned members.
. Generating Automation regression test scripts, maintenance and
enhancement of those scripts as per the application change requests for
every new release.
. Designing automation framework and preparation of input data grid for all
the test cases.
. Execution of QTP Auto regression scripts for each release.
. Test scripts execution, Performed integration, System, Functionality
testing.
. Getting signoff from the client, stakeholders and users of the testing
activities and testing milestones.
Skill used: CA Clarity, Gel Script, NSQL, SQL server 2000, QTP, Quality
Center.
March 2009 to December 2010
Cardinal Health OH, USA
Role: Test Manager
User base: Solution used by cardinal Health field sales force in USA to
enhance sales rep
productivity portion of the overall Ambulatory Care
program.
Deliverables:
. Maintaining and monitoring Testing schedules, tracking team effort and
progress, getting approvals from the client management, Demonstrating the
implementation to stakeholders and sponsors.
. Client interaction, Project management, Resource Management.
. Creation of Project Plan, Budget, Create and maintain milestones and
schedules. Identifying the key dependencies, risks and issues in time
and working towards to mitigate them.
. Reporting the status to the development team, client managers and
Stakeholders.
. Demonstrating the tool implementation to stakeholders and sponsors,
Requirement gathering and analyzing requirements.
. Worked with Vendor in finding the gaps in the requirements.
. Coordinating with various test teams, Vendors, sales representatives and
Business users for project deliverables.
. Creating Functional Requirement documents, process documents, Business
Requirement Documents.
. Involved in all stages of the testing process - Test Estimation, Test
Environment Setup, Develop and review the Requirements, Test plan, Test
cases in Test, Stage and Production environment.
. Creation of traceability matrix, monitoring test execution, defect
tracking and analysis.
. Handled all the releases for eConsult and change controls with leading a
multiple test teams both in onsite and offshore.
. Scheduling Review meetings, Test Plan Walk through, Verification of
defects, escalating defects to the Vendors and Development team and other
concerned members.
. Test scripts creation using SQL queries, Generating interface files,
query execution. Verifying and validating the backend data.
. Test scripts execution, Performed integration, System, Functionality,
Compatibility testing, back end data testing and UAT Testing. Performed
various order scenarios.
Skills used: Oracle, SQL, MS Access, SAP, Business Objects, QA, Quality
Center.
December 2008 - March 2009
Northwestern Mutual Life Insurance WI, USA
Role: Test Lead
User base: All applications migrated to Windows Vista Operating system
solution is used by all
Northwestern Mutual Life Insurance Company employees
and its customers worldwide.
Deliverables:
. Create Project Plan, Project schedules and milestones.
. Track the team progress, Report project progress to the client and
stakeholders.
. Creating Business and Functional Requirement documents, Process documents
using Visio.
. Educating and training stakeholders, sponsors and business users of new
implementation.
. Provide leadership in migrating multiple around 36 applications from
Windows XP to Windows Vista.
. Gathered all application information from the client, Understand the
functionalities and risk involved in migrating the applications,
coordinating with client and offshore team.
. Develop and review Test design and Test plan for various applications.
. Test case creation and User Acceptance Testing.
. Creation of Initial planning in identifying the application to be
migrated for the year 2009 and 2010.
. Project Planning, Captured test effort, provided test estimation, Monitor
project health, project schedules, project status reporting and team
coordination.
. Manage Offshore testing Team from client location. Create Test Plan, Test
Scripts. Escalate defects to the concerned members. Attend status
meeting. Manage Testing team to deliver the product successfully.
. Execute Test scripts, Perform integration, System, Functionality,
Compatibility testing.
Skills used: Project Management, Business Analyst, VB.Net, Clear Quest,
Testing, Quality Center.
July 2007 - November 2008
The Hartford Insurance CT, USA.
Role: Test Manager
User base: Solution used by all the customers of the Hartford Insurance
customers worldwide.
Deliverables:
. Handled multiple projects at client location in Personal Lines. Managed
testing team both in client location and offshore.
. Delivery, Maintaining and monitoring testing schedules, getting approvals
from the client management, demonstrating the implementation to
stakeholders and sponsors.
. Client interaction, Project management, Resource Management.
. Developing and documenting the phase business requirements in a
specification document that the technology team will be able to leverage
during implementation.
. Demonstrating the tool implementation to stakeholders and sponsors,
Requirement gathering
. and analyzing requirements.
. Identifying the key dependencies, risks and issues in time and working
towards to mitigate them.
. Create Test Plan, Budget, Create Schedules and milestones.
. Track the team progress, Report to the client and stakeholders.
. Creating Business and Functional Requirement documents, Process documents
using Visio.
. Educating and training stakeholders, sponsors and business users of new
implementation.
. Managed the project PWS (Product Work Station) which is a migration of
underwriting rules to latest version, Execution and verification of
underwriting rules and PLIC Next Generation which is new insurance policy
released to all US states and various change controls.
. Worked on various change controls.
. Requirement analysis, use case preparation.
. Involved in all stages of testing process - Test estimation, test design,
develop and review test plan, test cases, test execution.
. Executed SQL Queries using TOAD, deployment activities. Set up the entire
environment for the training and other inhouse development purposes.
. Developed test cases in Development, test, and Production environment.
. Generating Automation regression test scripts, maintenance and
enhancement of those scripts as per the application change requests for
every new release.
. Designing automation frame work and preparation of input data grid for
all the test cases.
. Execution of QTP Auto regression scripts for each release.
. Monitoring testing effort, test status, Defect metrics, Traceability
matrix, project schedules and coordination, Resource planning, Monitoring
project schedules, project health tracking.
. Coordination with various test teams includes client, vendor and
offshore
. Scheduled Review meetings, Test plan walk through. Verification of
defects, Escalating defects to the concerned members, communicating with
Business Analyst and developers for clarification if any. Attending
status meeting, defect configuration meeting.
. Automated test scripts using QTP.
Skill Used: TOAD, QTP, MS SQL, Clear Quest, Quality Assurance, Quality
Center, Load Runner.
November 2005 - June 2007 Storage Technology
Corporation (StorageTek) CO, USA
Role: Test Manager
User base: Disk based Backup and Recover solution used by all the
customers of StorageTek
worldwide
Deliverables:
. Demonstrating the implementation to stakeholders and sponsors.
. Monitoring project schedules, project health tracking, Preparing
signoff documents and getting approval from the stakeholders and
sponsors.
. Educating and training the stakeholders and business users.
. Preparing sign off meeting document from business. Performing UAT
Testing activities.
. Identifying the key dependencies, risks and issues in time and working
towards to mitigate them.
. Create Test Plan, Budget, Create Schedules and milestones.
. Track the team progress, Report to the client and stakeholders.
. Created Test Designs of CLI Commands, Prepared test cases using UNIX
Shell Script.
. Created traceability matrix, monitoring test execution, defect
tracking and analysis.
. Developed use cases, requirement gap analysis. Scripts execution,
Defects verification.
. Performed Veritas Net backup stability testing.
. Prepared test cases, test plans and executing test cases during
product assurance testing phase.
. Documenting and escalating issues. Setting up test bed.
. Automated test scripts using Rational Test Manager.
. Managed GUI Testing team. Created GUI Test Plan, Prepared GUI Test
designs.
. Created test cases, test design and test plan for the Gap Areas.
. Scheduled review meetings for the new identified tests, test plan and
test design with the client and team.
. Performed Functional, Integration tests, System Tests,
Failover/Recovery Test, PA Acceptance manual tests at onsite.
. Capturing Test effort, project tracking, project status reporting and
team coordination.
Skill used: Linux, Rational Test Manager, Quality center, Storage Area
Networking (SAN) testing, Quality Center.
October 2004 - October 2005
Hewlett Packard (HP) ID, USA
Role: Test Lead
User base: Solution used by all the customers of Hewlett Packard
worldwide.
Deliverables:
. Project Delivery, Maintaining and monitoring project schedules, Client
interaction, Project management, Resource Management.
. Identifying the key dependencies, risks and issues in time and working
towards to mitigate them.
. Track the team progress, Report to the client and stakeholders.
. Performed Qualification Test functional, integration, performance,
regression and adhoc testing and WHQL test on several different HP
Printers
. Performed detailed functional testing for the various test areas like
print, scan, copy, fax, install, UI, I/O, localization, etc.
. Performed localization testing on different operating systems.
. Performed driver testing, firmware testing for various HP printers.
. Performed Exploratory testing at client location.
. Developed test plan, test cases, test scripts.
. Performed Unit, Integration, System, Regression, End user Testing, Defect
tracking and analyzing for various HP products.
Skill Used: WHQL, PATT, Clear Case, Windows 2000, Windows
3.1/95/98,WindowsXP, Clear quest.
Jan 2003 - September 2004
BabyAge Inc Bangalore, India
Role: Test Lead
User base: Online retailer to infants all customers of BabyAge Inc.
Deliverables:
. Maintaining and monitoring Testing schedules, Demonstrating the
implementation to stakeholders and sponsors.
. Monitoring project health tracking, Test plan review.
. Developed Traceability matrix, test plan, test cases. Coordination with
onsite.
Preparing signoff documents and getting approval from the client.
. Performing UAT testing activities.
. Performed unit, integration, Functional, system, regression testing, Load
Testing, Performance testing, smoke testing.
. Performed compatibility testing on different browsers and different
hardware configurations.
Skill Used: MS Access, Windows 2000, ASP.Net, Ecommerce, Testing
September 2002 - December 2002
Oyzterbay, Bangalore, India
Role: Test Engineer
User base: Jewelry portal used by all Oyzterbay customers worldwide.
Deliverables:
. Developed test cases.
. Performed unit, integration, Functional, system, regression,
compatibility testing, UAT testing.
. Creating, Analyzing defects.
Skill Used: MS Access, Windows 2000, ASP.Net, Ecommerce, Testing