Cynthia A. Richardson
*******.************@*****.***
I am a strong and confident leader with excellent administrative and
organizational skills,
who is seeking a position where my considerable experience in the field of
business administration, executive management and formidable leadership
will be fully utilized.
COMMUNICATION skills
Negotiating Contracts; Interpersonal Skills; Employee Training; Patient
Advocacy, Patient and Public Health Education; Written and Verbal; Active
listening; Interpersonal Communication Skills; Social Network Posting;
Negotiating; Website Management/Blogging
ORGANIZATIONAL skills
Compiling inventory reports; Implementing Filing Systems, Implementing
Sales Campaigns; Collating Incoming Data; Database Management; Patient
Scheduling; Travel Arrangements; Event Planning; Goal Setting; Critical
Thinking; Time Management
ADMINISTRATIVE skills
Microsoft Office; Typing; Filing; Power Point Presentation;
Excel/Spreadsheet Managemen; Quickbooks; Human Resources; Account
Receivable, Payroll; Medical Billing; Medical Front Office; Patient
Records; Medical Coding; Patient Services; Medical Credentialing;
Contracts; Accounts Payable/Receivable; Manage multi-phone lines; Typing;
Filing; Electronic Medical Records Management
EDUCATION
Ashford University, Master in Business Administration/Management; 08/2015
American Red Cross: HIV/AIDS: Certificate
Howard Perry and Walston's Real Estate School, Raleigh NC: NC Real Estate
License
American Institute for Paralegal Studies, Chicago IL: Paralegal
Certificate
Norfolk State University, Norfolk, VA Major: Chemistry
EMPLOYMENT
Office Manager, Anointed Help/Hands Medical Services, Dr. Lorrie O'Neal,
M.D., 770-***-****, Loves Park, IL/ Jefferson & Braselton, GA, 07/2004 to
1/2012:
Supervise and coordinate the day to day operations of an Internal Medicine
and Family Medicine Medical Office in two locations. Duties: Accounting,
Accounts Receivables/Payable, Patient Billing, EMR/Practice Management,
Develop and Implement Policies and Procedures, Human Resources, Medicaid
(38%) and Private Insurance/ Medicare (62%) Prior-Authorizations and
Precertification's, Medical Insurance Billing and Coding, Problem Solving
and other administrative duties as needed.
First Grade Teacher, St. Paul Academy, Rockford, IL; 03/2004 to 1/2005
Duties: Establish and maintain student behavior; Create an atmosphere
conducive to learning; Develop lesson plans and instructional material;
Provide individualized and small group instructions; Evaluate students'
academic and social growth; Identify students' weakness and needs; Maintain
appropriate records and prepare progress reports; Complete other duties as
outlined by the school administration.
Telephone Research Interviewer, Headway Corporation at RTI International
Raleigh NC; 08/2001 to 10/2003; Duties:
TRAINING/CERTIFICATIONS: Certified Paralegal; Domestic Violence
Certification Training; Red Cross HIV/AIDS Education Facilitator; Certified
Nursing Assistant; Real Estate Salesman License (NC); Ordained Minister.
Other Experiences: Medical Insurance, Benefits Administration, Hospice Care
(CNA), Geriatric Care (CNA); 30+ months experience: Admissions and
Administrative Support with Kingdom University, Medical Coding/Billing,
Medical Front Office, NC Real Estate Law, Property Management, Call Center,
Customer Services, Sales, Public Health Education, Microsoft Office,
Quickbooks, Woman Against Violence Everywhere: Domestic Violence Shelter,
American Red Cross: Basic and African American HIV/AIDS Facilitator,
Volunteer Administrator Trimm International Ministry.