Customer Service Engineer

Leslie Ryan

**** ************ ******; Indianapolis, IN 46201

317-***-****

***********@*****.***

KEY QUALIFICATIONS

. Office Reception

. Office Equipment (Fax, Copier, etc.)

. Computers and Peripherals

. MS Office Suite, Windows OS, Linux OS

. Data Entry

. MS Access Data Base Creation

. Customer Records Management

. Friendly Customer Service

PROFESSIONAL EXPERIENCE

Self-Employed 2002-

2013

Indianapolis, In

Educational Associate & Domestic Engineer

. Coach for Kindergarten & 1st grade (K-12 Learning School)

. Childcare provider (In-Home)

. Devise lesson plans in conjunction with supervising teacher

. Taught age related curriculum

Holiday Inn Express

2000-2001

Indianapolis, In

Housekeeping & Laundry Technician

. Operate commercial Laundry equipment

. Wash and fold linens

. Clean guest rooms

. Maintained public areas

Point After Lounge

2000

Indianapolis, In

Waitress

. Food and Drink Server.

. Clear Tables, Typical restaurant cleaning

. Customer Service

Citgo Gas & Laundry Mat

1999-2000

Indianapolis, In

Customer Service Clerk

. Operate Cash Register, Lottery Machine

. Maintained Laundry Equipment and Facilities

. Perform Inventory and Stocking

. Maintained Customer Service Area (coffee, beverages, food items, etc.)

EDUCATION & TRAINING

Kaplan University

Ft. Lauderdale, FL

Computer Programming (Application Development): 2010-2011

University of Indianapolis

Indianapolis, In

Liberal Arts: 1997-2000

Ivy Tech

Muncie, IN

GED: 1990

ACADEMIC AWARDS

Kaplan University

Presidents Honors Scholarships 3 terms

Ft. Lauderdale, FL

References will be submitted upon request.

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