Customer Service Sales

Danielle Garcia

**** *. *** ****** *******, Texas 7801 956-***-**** ****************@*******.***

Objective

My objective is to obtain a full time position where I can assert my high work ethic, education

skills to any company seeking an individual with motivation to succeed.

Education

The University of Texas- Pan American, Edinburg, TX

Bachelors of Science in Psychology

Graduation Date: May 2012,

G.P.A: 3.3

Dean’s List Honors: Spring 2009, Fall 2012

Work Experience

The Monitor-Newspaper Publication, McAllen, TX

Outbound Sales Retention Specialist December 2009 – Present

Deal with Customer Services, focus on retention, In/Out Bound Sales

Contact Customers, On average 100 calls daily

Focus on Sales and Meeting Daily Quotas

Holiday Inn Express, Pharr, TX

Front Desk Associate June 2008 - September 2009

Provided customer service on a daily basis with check in/outs and reservations.

Handled register, monitored and totaled money with daily deposits of $1,000.

Completed daily reports on business transactions and submitted to manager for review.

Penncro Inc., McAllen, TX July 2007- February 2008

Customer Service Representative

Responsible for mortgage company financial collections

Provide customer service, with In/Out Bound Calling

Handle office clerical work, e.g. Filing and faxing high priority documents

Sprint, Tele-Perform, Edinburg, TX May 2006- June 2007

Front Desk Receptionist

Responsible for daily In/Out Bound Calls

Assisted with all aspects of clerical/office duties

Volunteer/ Extracurricular Experience

Brook Ridge Retirement Home. Pharr, TX Annually

UTPA, Sophomore Academic Program. Edinburg, TX Annually

Skills

Strong interpersonal skills and positive work ethic.

Ability to grasp new ideas and integrate them into desired results

Skilled in evaluating options and effective in generating solutions

Contact this candidate