Manager Administrator

John Paul Veltri

*** **** ****** **, ***** Rapids, MI 49505

*.*****@*******.*** ? 616-***-****

Profile

Operations in IT Environment

A professional with a Bachelor's Degree in Business Operations and a

Diploma in Applied Business Programming. Experienced with many skills in

planning and maintaining optimum operations and support in an IT

environment; that calls for dedication, direction and communication. Noted

for having visible achievements in academic, employment, and military

environments. A team leader and individual comfortable with managing all

tasks at hand. Maintained a Secret Security Clearance and obtained a

Security + Certification.

Career Progression

DEFENSE LOGISTICS AGENCY, Columbus, OH April

1992 - April 2012 (Full-time)

Administrator (SAP Business Objects) - (Application Support Administrator)

Experienced a 20-year career with the agency by providing mission services

to maintain IT operations and support. Installed Business Objects software,

evaluated and installed patches, resolved software related problems,

publishing reports and universes, established, maintained, and assisted

with user security, folder security, and administration of groups.

Conducted daily operations and maintenance; prevented or minimizes outages

of the application by monitoring and predicting future problems; Review SAP

Business Objects configurations on all servers (Windows).

. Experience using Business Objects products; including Infoview, Import

Wizard, Central Management Console, Central Configuration Manager,

Designer, and Crystal Reports

Administrator (BMC Patrol) - (Application Support Administrator)

Installed, configured, administrated, deployed, and general day-to-day

maintenance of BMC Performance Manager. Additional essential

responsibilities included maintaining general application administration

for Patrol Servers including service packs patches and updates (Windows and

UNIX).

. Host Monitoring for the entire domain using Patrol (BMC) software.

. Monitoring server configurations, including remote agent installs

(Windows and UNIX systems) and configurations, alarm configuration and

console configuration.

Contracting Officer Representative (COR)

Engaged and worked with multiple sites to configure, repair, or replace a

CS/1 - SNA Unit; resolving any system issues. Ensured the processing and

payment of all receipts. In addition, monitored and controlling contract

validation and renewal.

PC troubleshooting and software configuration (Providing Support and

Assisting Help Desk Personnel) as well as Local Area Network (LAN) support,

keeping systems working smoothly.

Earlier Employment:

Held positions with United Parcel Service (2 years); Columbus, OH; March

1990 - May 1991 (Part-time) and

Tri-State Engineering CO (3 years); Washington, PA; October 1977 - August

1980 (Full-time)

Education

BACHELORS DEGREE IN BUSINESS OPERATIONS - DeVry Institute of Technology,

Columbus, OH, 1992

[GPA: 3.8/4.0, President's List, Dean's List]

DIPLOMA IN APPLIED BUSINESS PROGRAMMING, School of Computer Technology,

Pittsburgh, PA, 1976

Military Experience - US Navy (4 years); New York, NY October 1980 -

October 1984 (Honorable Discharge)

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