Data Entry, Quality Experience
Resume:
AnnaMaria DellaCioppa
Wilmington, NC *****
*************@****.***
OBJECTIVE: To obtain a position providing steady and rewarding work.
ACQUIRED SKILLS/QUALIFICATIONS:
Proficient: Office experience/ Typing skills (80 wpm+/avg. 99.25% accuracy
rate)/PC/MS Suite & Outlook/ Internet
General: Attention to detail/Friendly/Dependable/Fast learner, easily gain
new skills/Math whiz
Basic: HTML/Dreamweaver/Fireworks/Flash/PC Hardware Repair
EDUCATION:
Bunker Hill Community College Boston, MA 2004 -
2006
Focus: Computer & Environmental Sciences
Winthrop High School Winthrop, MA Class
of '98
EMPLOYMENT HISTORY:
CastleBranch, Inc. Wilmington, NC 06/11 -
Present
Compliance Specialist, Operations Dept
> Following positions held, newest to oldest :
Compliance/Returns/Audits/Data Entry/Record Review
> Compliance: Investigate, research, repair/report discrepancies,
obtain accurate and complete information. FCRA certified.
> Returns: Research/report criminal histories while adhering to state
laws, research/report sex offender registry information, federal
and other research as deemed needed.
> Audits/QC: Review data/orders for accuracy making necessary
corrections, report errors
> Data Entry: Process/correct incoming orders according to client
preferences
> Certified Record Review: Review medical records, assist applicants
in maintaining compliance with client requirements
Valora Technologies, Inc. Bedford, MA 07/10 -
03/11
Document Encoder, Production Dept
> Perform data entry of images in preparation for client.
> Input alpha/numeric data using most productive method in Excel.
> Edit and manipulate data to ensure maximum compliancy.
DentaQuest Ventures, Inc. Boston, MA 07/06 -
06/09
Operations Support Specialist I, IT/Technology Services Dept
Provide operational support for existing systems (i.e.
production, test, etc.) by executing and validating all schedule
and ad hoc batch jobs and procedures, including transaction
recording, file upload/download verification, etc.
Monitor mainframe and servers using TCS, TOD, & Solarwinds.
Maintain records by printing and distributing daily reports, and
maintain activity logs.
Keep appropriate IT staff informed by providing timely and
accurate information in the event of production problems.
Improve job quality and satisfaction by recommending standards,
procedures, and process improvements appropriate to own work.
Maintain operation of data center equipment (i.e. printers, tape
drives, etc.) by providing preventative maintenance.
Other duties as assigned.
DentaQuest Ventures, Inc. Boston, MA 08/02 -
07/06
Data Entry Operator, Claim Services Dept
Handle claim issues resolving provider issues, tooth codes, etc.
while adhering to the expected claim per hour, accuracy and percent
throughput.
Verify subscriber and/or patent eligibility for Rel codes, dates
of birth and ID's.
Key EOBs and determine proper coding, discounts, etc. while
maintaining minimum standards.
Support quality efforts by quality controlling all claims being
returned to the provider.
Work well independently, maintain records, and assist supervisor
in tracking work.
Ensure efficiency by quickly resolving Provider Turnaround
Documents.
This is a partial employment history. A full report of experience and
references are available upon request.
Contact this candidate