Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Lansdowne, PA, 19050
Posted:
May 01, 2013

Contact this candidate

Resume:

BONNIE L. TRESS

*** ********** **.

Lansdowne, PA 19050

610-***-****

abttta@r.postjobfree.com

EDUCATION University of Delaware - Fashion & Apparel Studies

B.S. in Fashion Merchandising, Minor in Business Administration, May 2011

• Cumulative GPA 3.6

• Dean’s List Honors (6 semesters)

RELAVANT Fashion Merchandising International Fashion Consumers and Retailers

COURSEWORK Fundamentals of Textiles I & II Global Apparel and Textile Trade and Sourcing

Merchandise Planning Assortment Planning and Sourcing and Buying

Financial and Managerial Accounting Apparel Brand Management and Marketing

EXPERIENCE MACY’S Ardmore, PA

Oct. 2012 – Present Lead Merchant - Women's Ready to Wear

Lead merchandising team on executing proper placement and flow of new merchandise using

department standards, zonograms and creative displays

Maximize my skills as a merchandiser by working closely with the District Merchant to identify

opportunities to drive sales, facilitate merchandise floor moves, and determine action plans

Maintain a highly organized stockroom through processing new merchandise, delivering it to the

floor, and ensuring replenishment to drive sales and gross margin

Monitor merchandise movements such as returns to vendors, transfers to other locations, salvage

stock, and markdowns

Effectively rearranging merchandise within departments to prepare for sales and other

promotional events while changing signing to reflect weekly sale promotions and specials

Achieved the highest sales in Ready to Wear for 2012 in the Philadelphia District

December 2011 - MACY’S Ardmore, PA

Oct. 2012 Impulse Specialist/Sales Associate

Promoted to Impulse Specialist within four months of employment and became a leader in

driving sales for the Impulse line, managing team efforts, and analyzing monthly sale reports

Lead by example: closing sales, providing exceptional customer service, and building client book

Maintained a thorough understanding of inventory through extensive product knowledge and

brand awareness to provide exceptional customer service

Assisted the General Manager and Visual Merchandiser in maintaining floor fixtures and

displays while providing business insight on how to improve specific brand lines

June 2011 - GOLDEN INN HOTEL AND RESORT Avalon, NJ

Oct. 2011 Server/Waitress

• Acquired and displayed excellent interpersonal and customer service skills through interaction

with hotel guests and personnel

• Developed strong teamwork skills with fellow employees while working in a fast-paced work

environment

• Maintained a professional image while effectively communicating with guests, customers, and

staff

ACTIVITIES

Chi Omega Sorority: Assistant Public Relations Chair

Volunteer: Make A Wish Foundation, Relay for Life, Temple Lutheran Church

Research Study Accepted To Drexel University Convention - “Fashion in Fiction” (2010)

QUALIFICATIONS & SKILLS

Exceptional customer service experience and merchandising skills

Superb interpersonal, verbal, and written communication skills

Ability to multi-task and learn new procedures in a timely manner with minimal supervision

Strong team player with demonstrated leadership skills

Proficient in Microsoft Office (Word, Excel, PowerPoint, Access) and Minitab

Intermediate knowledge of Spanish



Contact this candidate