Customer Service Representative

Allyson Bolden

*** ******* ***. ** ********, IL *0436

(C) 630-***-**** (E) *****************@*****.***

Career Overview

Excellent communication and computer skills; ability to work independently or as part of a team to

meet project deadlines, Multi-cultural awareness with a high level of adaptability.

Skill Highlights

• Microsoft Office skills

• Self-starter

• Attention to detail

• Filing and data archiving

• Quick learner

• Verbal communication skills

• High level of customer service

Core Accomplishments

Collaboration

• Supported Best Buy’s sales team which led to greater efficiency

• Multi-tasking – Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within a high-volume environment.

Customer Service

• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Education

2012 Shadowed at a dental office

Oswego, IL

2010 – 2012 HP: School of Cosmetology

Oswego, IL

Cosmetology

2008 – 2012 Yorkville High School

Yorkville, IL

Work History

November 2012 to Maurer Services

Current Lockport, IL

Office assistant/ Dispatcher

August 2012 to Footprints Retail Services

December 2012 Lisle, IL

Biller

March 2012 to Partner’s Warehouse

August 2012 Elwood, IL

Picker

July 2009 to Best Buy

December 2011 Oswego, IL

Customer Service Representative

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