Quality Assurance, Business Development Management, Process Improvemen

Madu Irondi 443-***-****

Baltimore, MD *********@*****.***

Madu's Professional Profile

Highly skilled professional with 20+ years experience and expertise in

technology, process development and management. Compliment of experience in

traditional SDLC, agile development methodologies, quality management,

business analysis, technical writing and training. Proven ability to

successfully set, implement and integrate a technical agenda in accordance

with a company's long-term goals. Outstanding leadership and problem

solving abilities.

Requirements Gathering & Analysis As-is/To-be Process Definition

Business Development Project Planning

Solutions Engineering Agile Coaching

Training Process Improvement

Professional Experience

2010-Present (FINRA) Financial Industry

Regulatory Authority

Director of Software Quality Assurance/QA Practice Manager

Responsible for redefining quality practices across organization based on

Agile/Lean practices and principles to increase productivity and provide

more transparency into QA activities

Provide direction around proper estimation and 'right size' scoping of QA

workload from Sprint to Sprint

Introduction of test automation standards across multiple high profile

projects in support of projects newly implemented iterative development

methodology

Mentor and instruct a large team of managers, analysts and engineers in the

application of quality assurance services to new software releases

Develop effective processes based on proven best practices and results

oriented approaches

Implement new hire program geared towards aggressive acquisition of

talented professionals with the ability to show innovative and value added

contributions early and often

Work with senior management to understand and drive organizational goals

and agendas

2007- 2010

Citigroup Inc.

Agile Development Lead/ScrumMaster

Responsible for the proper and complete implementation of CITI's agile

development methodology used to guide the design, development and testing

of a $175mil re-engineering project

Tasked with managing domestic and off-shore development team schedules,

priority and focus on the business goals, complete implementation and code

quality

Worked to incrementally move project teams and organization toward stable

state through daily oversight of the design, development, testing and

quality assurance aspects of the agreed upon technical solution

Provided guidance and leadership to other technical staff and teams

Utilized various project management tools and processes while interfacing

with project stakeholders to ensure proper implementation of their business

requirements

Delivered updates and briefings to senior management; identifying,

analyzing and driving issue to resolution, documenting project risks and

schedule impacts

2005- 2007

Wall Street Institute International

Global Manager, Software Quality Assurance

Responsible for process development and managing of the SQA team that

delivers proprietary e-Learning suites used by 150,000+ students in over

370+ WSI learning centers world wide

Designed, implemented and certified an international QA process that

utilizes scalability laboratories, functional process automation, database

integrity validation as well as web stress and load testing

Trained staff and developed documentation on third party defect tracking

tools used through out the enterprise

Manage all timelines and resource associated with team made up of 10

quality and business analysts

Additional management tasks include scoping, resource allocation,

budgeting, procurement and acquisition, requirements analysis/fulfillment

and metrics reporting

2005- 2005 Sylvan

Learning Center/Educate Inc.

Senior Quality Assurance Team Leader- Consultant

Responsible for the development and implementation of a successful,

enterprise-wide Quality Assurance program

Managed all timelines and resources associated with assigned team of

quality and business analysts

Lead team of quality assurance analysts to successful completion of the

newly implemented QA program focused on two major, concurrently developed,

software releases

Defined the overall test strategy used to validate all newly developed

applications

Analyzed and reviewed user/business requirements and Use Cases employed to

produce all test plans for functional, GUI, acceptance and security testing

Developed manual test scripts for functional testing of Business processes

Created various generic functions to test multiple functional areas in

desktop applications

Designed data for interpreting negative/positive results

Maintained defect tracking and reporting tool database, as well as

monitored the resolution of identified defects

2005-2006

Constellation Energy Group

Quality Assurance/Business Systems Analyst- Consultant

Analyze user/business requirements, wrote test plans for positive and

negative scenarios for functional, GUI, acceptance and security testing

Responsible for creating various load profiles for peak load tests to

examine the performance with changed load scenario

Involved in testing the online transaction process response time for

various scenarios using Load Runner

Developed manual scripts for performance testing of Business processes

Created various generic functions to test different functionalities of web

based and desktop applications

Designed data for interpreting negative/positive results

Maintained a test log reporting defects, as well as monitored the

resolutions of defects using multiple issues tracking tools including iBug

and Test Director

2004-2005 The

Enterprise Social Investment Corp.

Lead Quality/Business Analyst- Consultant

Tasked with gathering user requirements and producing Use Case scenarios

for on-going system design

Responsible for the analysis and validation of functional and technical

specifications.

Provide technical recommendations that help shape and drive the technical

agenda of the enterprise

Develop Test Plans and associated documentation using Test Director and

proprietary planning tools

Perform various types of testing including Load, White Box, Black Box, End

to End and Integration testing

Generate manual, as well as automated, test scripts and test cases in

support of Test Plan.

Analyze, report and maintain defect tracking database, tools and

documentation.

Capture and report findings back to development and management teams

2004-2004

TEKsystems Inc.

Managed Services Solutions Architect- Consultant

Focus on the management of the solution creation process in support of pre

and post sales initiatives

Provide strategic consultation to internal customers on various IT

projects.

Coordinate with various departments to engage end users and manage

functional requirements used in systems development process

Responsible for managing budgetary issues related to deploying new business

systems and services

2002-2004

Constellation Energy Group

Business Systems Analyst- Consultant

Formulate and define technical and functional application scope and

objectives for the development of web based business solutions

Responsible for the design, development, documentation and testing of

solutions/projects

Provide detailed and accurate technical recommendations to management team

Effectively provide technical guidance in the development of multiple

cross-functional projects with emphasis on product delivery and

accountability

Assure quality and testing through development of detailed test plans,

scripts and case scenarios

Provide intensive on/off site systems training for clients with varying

levels of computer experience

Establish and maintain good relationships with IT colleagues

Report on the technical aspects of the project status

1999-2002

(BP) British Petroleum Inc.

Team Leader- Business Systems Analyst

Lead a team responsible for the development, support and deployment of used

oil analysis tools and addressing all data and database management tasks

Headed various customer-facing projects geared towards raising user

satisfaction rating. In one year as team lead rating went from 67% to 91%,

the highest rating in the 6-year development team history

Developed various strategies to analyze, maintain and enhance the

interfaces between the central data store, the Analysis/Interpretation

Laboratory database and 3000+ end users. Accomplished by utilizing B2B/B2C

products and case tools, process flow analyzers and e-business ideologies

Coordinated and implemented new training programs and testing procedures in

order to further improve department efficiency and productivity

1998-1999

Diamond Comic Distributors Inc.

Systems and Networking Engineer

Responsible for supporting NT network consisting of multi-platform systems.

Performed backups and recovery, archiving of critical data and maintenance

of legacy systems (WYSE, Macintosh and Amiga systems)

Lead hardware and software standardization project for corporate offices

nationwide.

Performed end user training for newly implemented hardware systems and

software packages

1996-1998

Maryland Institute College of Art

Senior Systems and Network Engineer

Senior member of group accountable for the implementation, maintenance and

daily operation of over 300 Macintosh and Windows systems throughout the

institution

Responsible for assisting in the development and design of a state of the

art Digital Arts computer lab

Provide input for acquisitions of the latest hardware and software

equipment, as well as perform technical training for students, faculty, and

staff

1995-1996

(EDS) Electronic Data Systems

Junior Systems Engineer

Assisted with developing and implementing a PC-based Voice Response System

(VRS) for The

Department of Immigration and Naturalization Services.

Responsible for developing code used in a green card biometrics system

presently being used by the INS.

Education/Certifications

Bachelors of Science University of Maryland-Baltimore County; Baltimore,

- Information MD; 2011

Systems/Computer

Networking

Associates of Science Colorado Technical University; Colorado Spring, CO;

in General Studies 2008

Managers' Academy D&D Concepts; Rockville, MD; 2012

Certified ScrumMaster ScrumAlliance; Tysons Corner, VA; 2008

Test Management Sogeti USA LLC; Baltimore, MD; 2005

Approach (TMAP)

VITRIA Partner- BP; Shaumburg, Ill; 2002

Technical Manager

I-Net+ Certified WWW.ElementK.Com; 2002

Professional

(CompTia)

First Level BP/Castrol; USA; 2000

Leaders-Management

Training Program

(FLL)

Microsoft Certified Global Knowledge; Hunt Valley, MD; 1999

Professional (MCP)

References

References are available upon request.

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