Customer Service Administrative Assistant
Resume:
Paige Boles
Hardesty, Oklahoma *****
*****.*****@*****.***
Dear Sir or Madam:
Im looking to obtain an administrative position so that i may utilize my education and experience. A position where my strong skills in organization, dependability, and customer service can help accomplish goals while maintaining an efficient office.
I bring to the table solid work experience, a strong focus on the customer, and proven leadership skills. I eagerly anticipate the opportunity to discuss your goals and ways in which I might help achieve and exceed them. Thank you for considering my qualifications and I look forward to discussing the opportunity with you soon.
Sincerely,
Paige Boles
Enclosure: Resume
Professional Experience
The S.A.P. Hair Salon
Guymon, Oklahoma United States
Owner Operator/ Hairstylist, May 2003 – present
Greeted Clients, answered phones, scheduled all appointments, filing, book keeping, cleaning, advertisements, cash transfer, inventory, sales, managed three employees with a full cliental of my own.
Regis Hair Salon
Norman,Oklahoma United States
Manager/ Lead Stylist, Apr 2008 – May 2009
Greeted clients, answered phones, filing, book keeping, cleaning, advertisements, cash transfer, inventory, product sales and orders, bank reconciliation, scheduled all appt., managed ten employees/ hairstylist.
Spaid's Tattoo and Hair Salon
Amarillo, Texas United States
Self Employed Hair Stylist, May 2009 – Jun 2011
Greeted clients, answered phones, filing, book keeping, cleaning, advertisements, cash transfer, inventory, product sales and orders, full cliental, scheduled all appt..
Amarillo Pain Clinic
Amarillo, Texas United States
Administrative Assistant, Aug 2011 – May 2012
Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
Locate and attach appropriate files to incoming correspondence requiring replies.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Complete forms in accordance with company procedures.
Make copies of correspondence or other printed material.
Compose, type, and distribute meeting notes, routine correspondence, and reports.
Learn to operate new office technologies as they are developed and implemented.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
Mail newsletters, promotional material, or other information.
Order and dispense supplies.
Auto Glass Unlimited
Amarillo, Texas United States
Customer Service Rep/ Office Manager, Jun 2012 – Feb 2013
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Solicit sales of new or additional services or products.
Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
Education
Texhoma High,Texhoma, Oklahoma United States
High School Diploma, May 1997
President of my FFA chapter 96, as well as the FFA sweetheart 96, home coming queen 97, and a active member of the Lady Red Devil Basketball team, keep stats for the football team and part of the Pep Squad.
Amarillo College of Hair Design, Amarillo, Texas United States
Hair stylist/ Business, Aug 2003
Milan Institute, Amarillo, Texas United States
Administrative Assistant, May 2010
HIPPA certified, Administrative Assistant certified, graduated top of my class.
Additional Skills
Accounts payable and receivable, all office procedures and equipment, financial statements, cash management, payroll ad general ledger, Microsoft office, master scheduler, product sales, type 80 wpm, excellent phone skills.
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