Andy McDonald
*** ************ ***** ** Forest City, N. C. 28043 ** 828-***-****
E-mail : **********@***.***
SKILLS & ACCOMPLISHMENTS
Formally trained sales professional with the ability to deliver the message to the market community, users, and families.
Ten (10) years sales or adviser experience with primary concentration in the senior market.
Skilled in the areas of planning, organization and presentation which are critical to marketing initiatives.
Proven ability to appropriately represent company service capabilities to the targeted referral source audience.
Have made 1000's of sales calls and arranged appointments to deliver educational programs to keep referral sources current concerning service offerings.
Acted as a liaison between referral sources and company staff to provide information on company services, resolve problems, and maintain positive customer relations.
Understands the importance of relationships and knows how to build them. Used consultative approach to build strong lasting relationships that generated sources of referrals.
Drove business sales through strong, lasting relationship building, cold calling and excellent customer service.
Promoted and represented the company in every opportunity / situation that was presented.
Actively reached out to individuals and organizations in Western North Carolina and Upstate South Carolina, including churches, nursing homes, community centers, industry associations, medical professionals, and government managers.
Established consultative relationships with clientele and new customers in Western North Carolina and Upstate South Carolina primarily in Cleveland and Rutherford Counties.
Participated and completed all company sponsored education and development for the position.
Provided sales mentoring as requested and designated by senior management.
Achieved Rookie of the Year for Shelby District office resulting from achievements in sales volume.
Received 5 commendation letters from Division manager resulting from monthly sales volumes.
Designated as a Top Shelf agent by District Manager.
First agent in District office to obtain Series 6 and Series 63 Securities licensing.
Achieved Life Underwriters Training Fellow designation from the American College.
Invited to attend TOPS School at Home Office for first year agents achieving high sales goals.
Made policy sale the first day on the service line at Allstate call center.
Achieved required sales goal for bonus during the first complete month on service line at Allstate call center.
Found 5 discrepancies in the system software and design which when corrected then enhanced the efficiency of the processes.
Achieve a score of 100 % on adherence and compliance to call process and design requirements.
EDUCATION
Bachelor of Science, Mathematics and Statistics CLEMSON UNIVERSITY
Graduate courses taken in Management and Systems Engineering CLEMSON UNIVERSITY
PROFESSIONAL EXPERIENCE
Senior Industrial Engineer / Industrial Engineering Manager – Milliken / Hanes / Sara Lee / National Textiles, L.L.C. 1976 - 2000
Agent and Registered Representative – RBC - Liberty Insurance 2001 - 2011
Direct Life Sales Specialist - Allstate Financial 2012 - present