Manager Sales
Resume:
Tammy D. Crocker
Birmingham, AL 35235
*************@*****.***
Executive Summary
. Award-winning 4-quarter sales manager
. Over 10 years retail, and visual-level experience with top district
sales .
. Energetic professional with strong leadership, strategic-planning,
people-management and relationship- building skills.
. Committed to cost-effective management of resources and quality
performance.
. Evidenced ability to cut costs and decrease staff turnover.
Core Qualifications
. Award-winning sales manager with strong strategic-planning and
people-management skills
. Began at entry level in most positions held and promoted to
management within 6 months
. Broad knowledge of store management
. Extensive ability to train new associates.
. Implemented merchandising standards for store openings
. Budget development
. Employee scheduling
. Consistently met and exceeded sales goals
. Staff training, coaching, developing associates
. Inventory control
. Opened a new store; sales exceeded to
129.7% of projected yearly sales goal/all other goals above 100% of
projected plan
Professional Experience
Manager in Training 08/2012
- current
Starbuck's Coffee Company
Birmingham, Alabama
. In training program to manage store
Store Manager
12/2009 - 05/2011
Goody's Department Store/Stage Stores
Oxford, Alabama
. Directed various store re-brands
. Set stores to planogram standards
. Recruited and hired new employees
. Controlled merchandising/strong skills in merchandising
. Received and executed freight to sales floor
. Resolved customer complaints
. Store operations, loss prevention, corrective discipline
. Trained all employees on the register and the computer system
. Complete knowledge of ISP
. Liable for securing all store assets; monetary and other.
. Traveled to other stores to act as temporary manager
Sales, Visual merchandising/assistant manager
Belk Department Store
12/2000 - 12/2003
Cullman, Alabama
. Visual merchandising
. Customer service
. Responsible for resolving customer complaints
. Presentation and floor plans
. Placement of all signs and visual displays
. Delegated proper merchandising and techniques
. Placed lighting and fixtures
. Applied product presentation and floor plan
Sales, Visual merchandising/assistant manager
Peebles Department Store
12/1998 - 12/2000
Cullman, Alabama
. Sales associate/Visual merchandising manager
. Promoted from sales associate to assistant manager within four
months.
. Accountable for visual merchandising/product presentation and floor
plans
. Mandated proper merchandising and placement of signs
. Ensured consistent execution of company standards
. Opened and closed store
. Qualified customer service
. Regulated customer complaints
Server/Restaurant Manager
The Family Restaurant
12/1995 - 12/1998
Hanceville, Alabama
. Ensured customers had an enjoyable dining experience
. Managed restaurant
. Took inventory of restaurant replenishments
. Ordered/purchased supplies
. Supervised food preparation
. Opened and closed restaurant.
. Hired/trained/terminated employees
I have also owned and operated a part time cleaning service for 20+ years.
There is a break between my employment histories
because my daughter sustained a traumatic brain injury
and required 24-hour supervision and therapies.
Contact this candidate