Quality Project
Resume:
Ken Scott ***** Bridge Way Spring, TX *****
: *********@***.***
[pic]
QUALITY MANAGEMENT PROFESSIONAL
Strategic Planning . Statistical Analysis . Process Development . Reporting
. Quality System Development & Management . Training . Troubleshooting .
Customer Service . Corporate Communication . Project Management . Customer
Fulfillment . Continuous Improvement
. CAPA Program
Innovative, creative, forward-thinking professional with a progressive
track record of achievement managing and taking a hands-on role in highly
complex initiatives supporting high-profile business functions.
Exceptional communicator and relationship builder able to work across
organizations, up to and including executive managers, vendors, and
strategic partners. Adept at analyzing ongoing requirements to formulate
cost-effective solutions, managing financial, technical, and other
resources to ensure on time delivery meeting and exceeding expectations.
Able to forge strategic alliances grow and maintain customer loyalty, and
effective short- and long-term solutions. Honed presentation skills to
effectively deliver the message and desired out comes with large or small
groups from hourly employees up to VP and CEO. These experiences have led
to a thorough knowledge and understanding of Nuclear Fuel, Defense,
Automotive, Surface Mount Technologies, Plating, and Fiber Optics Cable
manufacturing.
[pic]
CAREER TRACK
Parsons Houston, Texas
Quality Manager 2011 - Present
Responsibilities include developing and managing high quality and cost-
effective QA/QC Management System. Provide the resources, knowledge, and
culture to carry out the QA/QC responsibilities through all groups and
suppliers.
Assure the compliance with the QA/QC cycle
Define and propose the QA/QC principles and rules
Define and propose the QA/QC control procedures
Define and propose the QA/QC reporting procedures
Continually improves the QA/QC performance
Integrated Power Services Shreveport, Louisiana
Corporate Quality Assurance Manager 2009 - 2011
Responsibilities include developing and managing the Quality System
compliance, developing and documenting corrective action plans, contacting
and interacting with suppliers pertaining to quality issues. Interfacing
with customers to resolve product issues and implementing product and
process improvements that address the customers' concerns and or issues.
Overall quality management policy & procedures, as well as department
objectives including implementation.
Report performance (Quality, Responsiveness and Relationships) to senior
management against an agreed set of standard metrics/reports.
Maintaining uniform plant quality management systems; ensuring customer
satisfaction and supervise employees.
Develop, recommend, and implement inspection/analysis techniques, quality &
process control procedures and audit plans to ensure specifications &
standards are met.
Assist in diagnosing manufacturing/quality problems and in establishing
corrective action programs for defect and failure prevention.
Work across functions to establish quality specifications/standards for raw
materials as well as development of specification/testing requirements.
Manage suppliers to continually improve quality/cost & lead
time/inventory.
Ensure compliance with 10CFR50 Appendix B standards.
ADC Telecommunications, Inc. Lexington, South Carolina
Quality Manager 2008 - 2009
Responsible for developing and managing the ISO/TL 9001 Quality System
compliance, developing and documenting product corrective action plans,
contacting and interacting with suppliers pertaining to quality issues.
Interfacing with customers to resolve product issues and implementing
product and process improvements that address the customers' concerns and
or issues. Established and maintained Control Plans, FMEAs, developed and
providing inspection reports. Performed and evaluated statistical analysis
for the qualification, control, and continuous improvement of processes,
products, and equipment using supplier reports, capability studies (process
capability and performance), Pareto analysis, histogram, and bar charts,
that resulted in increased productivity and lower processing cost.
Developed and implemented in-process quality instruction forms for
recording, evaluating, and reporting quality and reliability data.
Influence and drive change with peers (Operations, Engineering, and
Production Planners) to ensure best practices are followed for all plant
expenditures, including, but not limited to cost reductions, raw materials,
and capital expenditures.
Utilize Define, Measure, Analyze, Improve, Control methodology to implement
process
and/or product quality improvements, yield improvement, material
utilization improvement or cost reduction projects.
Develop, communicate and deploy improvement initiatives resulting from
benchmarking of
other best practices from the various divisions of quality systems in
Fiber Optics Manufacturing.
Participated in the ISO/TL Internal and Customer audits.
Monitor product quality results to identify and seeking out opportunities
for improvement in Fiber Optics Manufacturing.
Lead the implementation of appropriate improvement plans in Fiber Optics
Manufacturing.
Manage resolution of non-conforming product
Contribute to the resolution of customer complaints and develop and
maintain Corrective
Action Plan (CAP) process.
Electrolux Major Appliances North America Kinston, North Carolina
Quality Leader, New Product Development 2007 - 2007
Responsible for establishing and maintaining Control Plans, FMEAs,
developed and providing inspection reports. Performed and evaluated
statistical analysis for the qualification, control, and continuous
improvement of processes, products, and equipment using supplier reports,
capability studies (process capability and performance), that resulted in
increased productivity and lower processing cost. Developed and implemented
in-process quality instruction forms for recording, evaluating, and
reporting quality and reliability data. Reporting project status to
steering committee of the project, organize and manage Check Point
meetings. Cooperate with cross-functional teams to meet project
objectives. Additionally, responsible for monitoring and managing field
performance of product, drive change to manufacturing processes or design
to ensure appropriate product performance.
Determining the definition of project targets and working with cross-
functional teams to meet
project objectives (specification, quality, volume, start of production
date).
Defining and implementing overall plan from project initiation to
production start
Reporting project status to committee of the project, organize and manage
meetings.
Established and maintaining Control Plans, FMEAs and Process Flow Diagrams.
Performed and evaluated statistical analysis for the qualification,
control, and continuous
improvement of processes, products, and equipment using capability studies
(process
capability and performance), pareto analysis and bar charts, that resulted
in increased
productivity and lower processing cost.
Monitored and managed field performance of product, drive change to
manufacturing
processes or design to ensure appropriate product performance.
Manage a wide range of tactical and strategic supply chain responsibilities
including quality, and delivery of sourced engine parts.
Westinghouse Electric Company Columbia, South Carolina
Senior Supplier Quality Engineer 2004- 2007
Responsible for developing and coordinating Supplier Surveillance
Certification Program and identify resource requirement shortfalls and
communicate such to manage suppliers. Conduct indoctrination and training
of Supplier Performance personnel on the requirements of the Supplier
Surveillance Certification Program. Periodically review the quality rating,
procurement volume, and SCARs to identify candidates for consideration as
certified suppliers. Evaluate potential suppliers in accordance with the
following established certification criteria. Defining and implementing
overall plan from project initiation to production start. Assuring the
respect of internal product development procedures is met. Reporting
project status to steering committee of the project, organize and manage
Check Point meetings. Cooperate with cross-functional teams to meet
project objectives.
Managed the Quality Management Systems and requirements of 10CFR50 Appendix
B for
the plant's supplier base.
Assisted suppliers in developing quality improvement programs and systems.
Coordinated Supplier Surveillance Certification Program and identified
resource requirement
shortfalls and communicated such to manage suppliers.
Conducted indoctrination and training of Supplier Performance personnel on
the requirements of the Supplier Surveillance Certification Program.
Performed Supplier's quality rating, procurement volume, and SCARs to
identify candidates
for the Supplier Certification Program
Managed the overall performance of the certified supplier base to exceed
the established goals.
Complete necessary review for initial certification to establish supplier
qualifications and
obtain approval as a certified supplier.
Approved Certified Suppliers and subsequent related actions such as
deactivation,
reactivation, decertification and recertification.
Conducted Annual Maintenance Visit (meeting) with the certified supplier to
review
surveillance results, SCARs issued, the quality rating and overall
certification activities.
Coordinated the inspections activities as necessary to support supplier
deliveries, recommend
changes to inspection frequency and scope using quality principle and
backed by data
resulting in optimum inspection programs balancing design requirements,
supplier
capabilities, supplier performance, risk, schedule and cost.
Managed the supplier corrective actions and/or surveillance follow-up
utilizing CAPs and
other tools/systems.
Responsible for over $1,000,000 in cost savings annually.
BAE Systems, RO Defense Inc. Hattiesburg, Mississippi
Senior Quality Engineer 2003- 2004
Provided support in the customer acceptance process, carrying out First
Article Inspections at
supplier sites across the US, carrying out quality audits and generating
performance metrics
for both internal and external processes.
Compiled documentation associated with customer acceptance and release
prior to formal
buy off by the customer.
Developed and initiate standards and methods for inspections and tests.
Developed and managed the ISO 9001 Quality Management System compliance.
METHODE DEVELOPMENT COMPANY Chicago,
Illinois
Quality Engineer 2000- 2003
[pic]
LEARNING CREDENTIALS
Bachelor of Science - Mathematics, Minor in Mechanical Engineering May
1995
Southern University Baton Rouge, La
Certified Lead Auditor
ASQ 2004
10CFR50 Appendix B
2009
Security Clearance
2006
Additional courses, seminars and workshops include:
Project Management . Lean Manufacturing . Root Cause Analysis
. Continuous Improvement
[pic]
COMPUTER COMPETENCIES
Windows 95-XP . Word . Excel . Access . PowerPoint . SAP . Compliant Pro .
Lotus Notes
[pic]
REFERENCES And further data PROVIDED UPON
ESTABLISHMENT OF MUTUAL INTEREST
Contact this candidate